by ShopSite Lauren » Mon Oct 24, 2011 10:27 am
For the product cross sell, you would modify the shopping cart template. Go to Merchandising > Custom Templates > Shopping Cart > Copy ShopSite Template, and make a copy of the shopping cart template you are using (you can find out the template you are using under Commerce Setup > Order System > Layout Info). Once you have copied the template, you can modify it by scrolling to the bottom, finding the DEFINE CART_CROSS_SELL section, and adding [-- PRODUCT.SKU --] in that section where you would like the sku to appear.
For the product name, what screen are you trying to format the product name on? On the product category pages, on the more information pages, on the shopping cart screen? In many cases, doing what you mentioned, adding the BR tag will cause a line break in the product name. There are some cases where the HTML is removed from the product name. Could you provide a link to the page you are trying to cause a line break in?
- ShopSite Lauren
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