Shopping Cart - Checkout Shipping Address

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Shopping Cart - Checkout Shipping Address

Postby dgroff » Mon Sep 19, 2011 7:59 am

At the Checkout - Step 1 of 2 screen I want the Shipping Address check box "Check here if billing and shipping are the same" defaulted to be checked. How do I make this change?
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Re: Shopping Cart - Checkout Shipping Address

Postby dgroff » Mon Sep 19, 2011 8:01 am

And if a user unchecked the box to insert a different shipping address I want a text box for the user can insert a credit card number. I am trying to set it up so if someone buys something they can send it to an address other than their own and charge it to their credit card.
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Re: Shopping Cart - Checkout Shipping Address

Postby dgroff » Mon Sep 19, 2011 8:09 am

I have looked under Commerce > Order System > Checkout

All I see though is the text box (Use Billing Text) that goes next to the checkbox.
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Re: Shopping Cart - Checkout Shipping Address

Postby dgroff » Mon Sep 19, 2011 8:38 am

Heres is the solution to my first question:

You can add the following javascript to:

Commerce Setup -> Order System -> Checkout - Text at the bottom of the Checkout screen

<script type="text/javascript">
window.onload = function(){
if(document.billing.usebilling.checked == false){
document.billing.usebilling.click();
}
}
</script>
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Re: Shopping Cart - Checkout Shipping Address

Postby dgroff » Mon Sep 19, 2011 8:55 am

Now if a user unchecks the checkbox, I need a label & textbox to appear for a credit card phone number to be entered and a message to appear.

That way we can call the credit card company to verify they have that address on their card.

Now I looked under Commerce > Order System > Checkout but I don't see where I can add another text box.
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Re: Shopping Cart - Checkout Shipping Address

Postby Jim » Mon Sep 19, 2011 12:11 pm

The billing information is already on the form, whether they check or uncheck the check box "Check here if billing and shipping are the same", and that information already contains the phone number for the shopper which by default is a required field.
Are you going to be asking for the phone number of the credit card company? If that is the case that would really be unusual. I have never been asked for a credit card company phone number in the 35+ years I have been using credit cards. The number listed on the back of the card is for the cardholder to use for service not for merchants. Your payment gateway should be able to validate if the address given matches the address on file for the card.

Custom fields can be added to the cart checkout screen in the Pro version of ShopSite (Manager and Starter don't have the feature). Look at the section "Custom Checkout Fields" found on Commerce Setup > Order System > Checkout.
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Re: Shopping Cart - Checkout Shipping Address

Postby dgroff » Tue Sep 20, 2011 9:55 am

Jim,

I figured out how to do everything I was trying to do. And the reason we are doing this is because we don't want to be liable for any chargebacks. And authorize.net and other payment gateways to my knowledge do not check non-primary addresses so any addtional addresses have to be manually checked.
thus... we need that info to verify with the CC issuer that we can indeed ship there.

Other major sites that do this are tigerdirect.com and newegg.com
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Re: Shopping Cart - Checkout Shipping Address

Postby bakerman » Tue Sep 20, 2011 9:59 am

Customers frequently need to ship to different addresses than their billing... especially companies that have multiple shipping locations.

We have also found this to be the best way to verify different shipping addresses with the card issuer to protect us from fraud.
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