Search result format bug

[shoplite]

Like most well designed sites, we display certain key site info on the left
margin of each shopsite page (help, contact us, and so on). We do this using
the "Page Header" in the back office . Now if you include the global search
function on each page and perform a search, the results are displayed below
the "header" (displayed on the left margin remember) information instead of
to the right (like a normal product page). So if a user is looking at the
page and has not opened his browser fully, it looks like the result is a
totally blank screen.
This is 100% unprofessional and we've had so many complaints now that we
really appeal for assistance. Failing this we have to throw out the shopsite
search function which is a pity as it is real good. See
http://shoplite.com/search.htm and use the first search option.
Thanks
Richard

[Katrina Morris]

Hi Richard,

We, too use a header down the side of the page and have no problem with the
search results. I think the problem may lie in the design of your header.
In order for my header to work correctly with shopsite templates I had to
add a <td> at the end and close it in the footer. That way, I had another
table column in which to fit the content of the pages. This should work
with your search page. Just leave the table open in the end of the header
and close it off in the footer.

Hope this helps,

Katrina

"shoplite" <shoplite@email.msn.com> wrote in message
news:9m1kad$mrp$1@support.shopsite.com...

Like most well designed sites, we display certain key site info on the
left
margin of each shopsite page (help, contact us, and so on). We do this
using
the "Page Header" in the back office . Now if you include the global
search
function on each page and perform a search, the results are displayed
below
the "header" (displayed on the left margin remember) information instead
of
to the right (like a normal product page). So if a user is looking at the
page and has not opened his browser fully, it looks like the result is a
totally blank screen.
This is 100% unprofessional and we've had so many complaints now that we
really appeal for assistance. Failing this we have to throw out the
shopsite
search function which is a pity as it is real good. See
http://shoplite.com/search.htm and use the first search option.
Thanks
Richard

[shoplite]

Katrina,
Thanks very much for your resonse. I did add a <td> as the very last entry
in the header and then a</td> as the very first entry in the footer. I did a
regen but it made no difference. Did I do this correctly? I also tried to
close it off by placing the </td> right at the end of the footer
There are a whole series of <td> and </td> throughout the header clearly to
define each table/cell.
Can you point me to the site where you did this please. The other way I can
do it is to strip down the header untill it works and go from there.
Thanks
Richard

[loren_d_c]

You need to add a TABLE tag, then a TR then a TD and at the end of your
header a /TD then a TD then in your footer a /TD and /TR and /TABLE.

I am not a design expert, but this is a start for someone who is.
Basically, all your TD's in your header are not working on the search
results screen because there is no beginning TABLE definition.

-Loren



shoplite wrote:

Katrina,
Thanks very much for your resonse. I did add a <td> as the very last entry
in the header and then a</td> as the very first entry in the footer. I did a
regen but it made no difference. Did I do this correctly? I also tried to
close it off by placing the </td> right at the end of the footer
There are a whole series of <td> and </td> throughout the header clearly to
define each table/cell.
Can you point me to the site where you did this please. The other way I can
do it is to strip down the header untill it works and go from there.
Thanks
Richard

[Katrina Morris]

Hi Richard,

It's very tricky to get the tables to come out right when you nestle tables.
You have to count the number of <table><tr><td>s and </td></tr></tables>s
and make sure they equal out.

Also, remember that you want the <td> to be in the same row as you side bar,
so make sure to eliminate the last </tr></table> in the header and replace
it with a <td>. Then at the beginning of the footer you put
</td></tr></table>.

This should do it.

My site is http://www.rexart.com

Good luck!

Kat


"shoplite" <shoplite@email.msn.com> wrote in message
news:9m3jgv$rje$1@support.shopsite.com...

Katrina,
Thanks very much for your resonse. I did add a <td> as the very last entry
in the header and then a</td> as the very first entry in the footer. I did
a
regen but it made no difference. Did I do this correctly? I also tried to
close it off by placing the </td> right at the end of the footer
There are a whole series of <td> and </td> throughout the header clearly
to
define each table/cell.
Can you point me to the site where you did this please. The other way I
can
do it is to strip down the header untill it works and go from there.
Thanks
Richard

[shoplite]

Loren, Katrina,
We are going to run it through a debugger of sorts
All other pages (product pages) format fine with the same header/footer we
have. It's only the search page that is messed up, so my inclination was/is
to blame the search page result formating. Will advise.

Richard