by ShopSite Lauren » Mon Jul 11, 2011 2:10 pm
I'm not sure I understand the original setup. With the ShopSite Gift Certificate feature, the customer does buy the gift certificate, and ShopSite generates a unique number for each individual gift certificate. You can choose if you would like ShopSite to automatically email the customer the gift certificate when the gift certificate is purchased. Or if you mail gift certificates, you can choose mail, and you (or the merchant) can manually deliver the gift certificate to the customer after the order is completed.
I'm not sure what you mean by "people can't buy it" because all gift certificates in ShopSite need to be purchased (unless the merchant wants to manually create a gift certificate for someone). A customer fills out the information, such as amount, to, from, and then goes through the regular checkout process as if the gift certificate was a regular product.
- ShopSite Lauren
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