Using shopsite search

[hiamps]

I am wondering if there is a setting I am missing that makes the shopsite search ignore plural? Like I have a product with "oil wick" in the search keywords but when a customer types "oil wicks" it shows nothing. How can I fix this without going thru all 2300 products and adding the plural forms in?
Pete
www.swanscandles.com
Lexiconn Rocks!

[Jim]

Preferences > Search Settings > Advanced Search section, check the box "Auto new search with stems if nothing found." and select the check box after "*STEM*"

[hiamps]

Well I found where you wanted me to look but it didn't work. In my version 11 it is in Preferences > Search Settings > SEARCH LAYOUT > Advanced Search section, I checked the boxes but it made no difference...So I tried all the boxes and none seemed to make any change I could see. Still can't search plurals unless I add them....Right now all the boxes you said to check are checked.

EDIT:I added oil wicks in the first product for the page and now it shows up but just oil wick is in the rest of the products on the page and they don't show in the search.
EDIT OH OH finding more...maybe google analytic wasn't a good idea for you... I have "bee wax" but not just "bee" well bee wax seems to show up but just Bee doesn't?

bee-1-0
bee wax-1-18

[bakerman]

I cannot get this to work either. I ended up having to put both forms of the word in to show results.

What exactly are those settings supposed to do?

[Jim]

With "Auto new search with stems if nothing found" checked if a term is searched for and is not found, then the search will automatically be repeated with a wild card (*) before or after the term specified. If the term is found then the wild card search is not done. Note that "term" here means individual word, not phrase, since only words are indexed.

With the word "bee" not being found, I would suspect that it is in the stop list of frequent words and thus is ignored in searches. Wax would be less common and probably is not in the stop list. (By default neither bee nor wax are in the stop list) You can edit the stoplist under Preferences > Search Settings > Search indexing.

[bakerman]

so in a phrase (multiple keywords) where is the "s" added? At the beginning and end of each individual keyword, or the phrase as a whole?

ie:

brown sock > browns socks, sbrown ssock
or
brown sock > sbrown sock, brown socks

[Jim]

The character "s" would not necessarily be added, but any character before or after (depending on the stem box checked). For example I entered "olo own" and it found the product that had the words "color" and "browns" that were not even close to each other in the text.

So it will look for each search word in the search text and do a wild card search on each individually.