Advanced Menu Options - possible bug

[dlundell]

Hi,

I'm seeing something that looks like a possible bug in the displaying of images,
in the advanced menu options. Here's the buggy scenario:

Multiple items in the advanced menu, each with Image specified, but only one
selected (so only one showing in the menu after publishing). If the item select
isn't the same as the one specified as the default image (More Info Image), then
there doesn't appear to be a way to make that image display. In other words, it
only shows the default More Info Image. I'm guessing that the code needs to see
a change to the menu in order to trigger displaying that menu item's image. And
when there's only one menu item, there's never a change from one item to another.

The upshot is that the more-info image displaying doesn't match what's in the menu,
which is confusing to a shopper.

I wonder if the code could perhaps look at the state of the pull-down menu on entry
to the page?

Thanks,

Don

[ShopSite Lauren]

Are you using custom templates? If you are using custom templates and your custom templates are using the [-- PRODUCT.MoreInformationGraphic --] rather than [-- MoreInfoImageRow --] then the image feature that you are describing would not work.

[dlundell]

Are you using custom templates? If you are using custom templates and your custom templates are using the [-- PRODUCT.MoreInformationGraphic --] rather than [-- MoreInfoImageRow --] then the image feature that you are describing would not work.

I'm using the following code:

[-- IF PRODUCT.MoreInformationGraphic --]
[-- MoreInfoImageRow --]
[-- END_IF --]

Thanks,

Don

[ShopSite Lauren]

What's the URL to your website/the page where I can see this?

[dlundell]

What's the URL to your website/the page where I can see this?

Here you go:

http://www.zombierunner.com/store/brands/black_diamond/headlamps/product3065.html

The image specified for the only available menu entry is:

http://www.zombierunner.com/store/media/images_new/black_diamond/300x/620598_spot_ultwht_on_cu.jpg

But the image displayed is the default more info image, which matches a menu entry that
happens to be inactive.

Let me know if you need more details - I'm happy to provide them.

Thanks much,

Don

[ShopSite Lauren]

The Advanced Ordering Options image change feature/JavaScript is setup so that when the menu selection is changed, the code then checks to see if there is an image associated with the new change, and then changes the image. However, with the example product you pointed out, there is no menu change that is ever made because there is only one option. It won't change from that option to something else, and in consequence never "changes to" that option. What you can do to get around this is by going to Products > Edit Product Info, and in the advanced ordering options section you can check the checkbox to create cascading menus. This will make it so that the default selection is "select color" and when the customer selects the color you have available, the menu selection will change, the code will be activated and check for a new image, and will display the image of the white light.

[dlundell]

The Advanced Ordering Options image change feature/JavaScript is setup so that when the menu selection is changed, the code then checks to see if there is an image associated with the new change, and then changes the image. However, with the example product you pointed out, there is no menu change that is ever made because there is only one option. It won't change from that option to something else, and in consequence never "changes to" that option. What you can do to get around this is by going to Products > Edit Product Info, and in the advanced ordering options section you can check the checkbox to create cascading menus. This will make it so that the default selection is "select color" and when the customer selects the color you have available, the menu selection will change, the code will be activated and check for a new image, and will display the image of the white light.

That's what I suspected. The cascading menu solution is less than ideal (It still doesn't display the correct image on entry to the page,
which is really what should happen.)

Isn't there a way for the javascript to query the menu state on entry to the page? (I'm not enough of a javascript guy to know if
it's possible or not.)

Thanks,

Don

[ShopSite Lauren]

There would be a way to change the JavaScript, so that it checks when the page loads, but this is not the way that the ShopSite JavaScript is setup (it would slow down the page load times for every product more information page because before the page loads, the JavaScript would need to run). For that product in your store, if you want the white image to be displayed by default you will need to change your more information graphic to be the white image. You could specify that the current more information graphic is one of the additional images so that it is still on the page, but the white image is the default.

[dlundell]

There would be a way to change the JavaScript, so that it checks when the page loads, but this is not the way that the ShopSite JavaScript is setup (it would slow down the page load times for every product more information page because before the page loads, the JavaScript would need to run). For that product in your store, if you want the white image to be displayed by default you will need to change your more information graphic to be the white image. You could specify that the current more information graphic is one of the additional images so that it is still on the page, but the white image is the default.

Of course that's a hack that works for this particular case. (until, say, the blue one is the only image).
Impossible to manage. We'll just live with it.

Thanks,

Don