by ShopSite Lauren » Mon May 09, 2011 8:14 am
When you are uploading the images, are you renaming them (this is optional). And if you are renaming them, are you still keeping the extension, such as .jpg, .gif, or .png? If you are not, ShopSite will not be able to resize the images. ShopSite cannot resize files when the file type (JPG, GIF, PNG) is unknown. If you already have images in your image folder that you have uploaded that don't have the extension on them and you know what the extension is, you can click on the image, click edit image, and enter the extension. You can then highlight the image, then click create resized images, and ShopSite will generate the new sizes of images for you.
- ShopSite Lauren
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