Fatal Error??

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Fatal Error??

Postby ChrisMan » Mon Mar 21, 2011 11:30 am

So, the company I work for has a retail storefront and a wholesale storefront. A link to our wholesale section is located on the retail homepage. We've recently had a new problem develop starting around last Thursday where clicking on the wholesale link results in a "Fatal Error" page that states "Script Error, Cannot select MySQL db". This is a big problem. This means our entire wholesale customer base is unable to place web orders. Since I'm pretty much an ad hoc web admin, I don't know why this problem suddenly started or how to solve it. Anyone able to give me some suggestions?

Our website is http://www.wle.com. The wholesale link is in the upper-left of the homepage.
ChrisMan
 
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Joined: Wed Aug 25, 2010 11:04 am

Re: Fatal Error??

Postby ShopSite Lauren » Mon Mar 21, 2011 11:48 am

It does not look like you are using ShopSite to build your store pages. Also, the error message (MySQL error) is not a ShopSite error. ShopSite does not use a MySQL database. This error has to do with your server and your external (external to ShopSite) database. I am not a server admin, so I do not know what is causing the problem, only that it is not related to ShopSite.
- ShopSite Lauren
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ShopSite Lauren
 
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Re: Fatal Error??

Postby ChrisMan » Mon Mar 21, 2011 12:57 pm

Greeeaaat. Okay, thanks Lauren. I'll try other venues.
ChrisMan
 
Posts: 12
Joined: Wed Aug 25, 2010 11:04 am


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