Sales tax not computed for California order

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Sales tax not computed for California order

Postby SwishCoach » Fri Jan 28, 2011 11:24 am

CANCEL!!! NEVER MIND! Customer had entered "9507" as Zip instead of "95207." NOT A SOFTWARE PROBLEM! SORRY!
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I live in California. I just noticed an order that came through today for a person in Stockton, CA (Zip 95207), but Sales Tax was not computed. This was accidentally spotted, but I found two other California orders in the last two months that were properly taxed.

I don't think this has been a problem before. Nothing has changed regarding sales tax zip codes. We did, in the last year, change the % to 9.0, but that's the only change.

Thanks for any help to figure this out. NOT A SOFTWARE PROBLEM! SORRY!

Tom Nordland
Swish International, Inc.
325 Crows Nest Drive
Boulder Creek, CA 95006
888/SWISH-22 (888/794-7422)
Last edited by SwishCoach on Fri Jan 28, 2011 11:48 am, edited 1 time in total.
SwishCoach
 
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Re: Sales tax not computed for California order

Postby Jim » Fri Jan 28, 2011 11:42 am

What tax method are you using, Shopper selected, Tax by Zip, Ava Tax, custom tax api?
If you use that zip code in your shopping cart is tax calculated?
Jim
Site Admin
 
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Location: Utah

Re: Sales tax not computed for California order

Postby SwishCoach » Fri Jan 28, 2011 11:50 am

Thanks for your reply, Jim. See Post -- it was a user error that I didn't notice until later!

-- Tom
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