Firefox locks up

General ShopSite user discussion

Firefox locks up

Postby mobilchuckje » Thu Jan 20, 2011 1:07 pm

Starting yesterday when I log into the dashboard of my client's ShopSite Firefox locks up and I have to Force Quit. It looks like if I clear history and cookies it works once. Any known issue? Safari seems to have no issue.

Running:

Firefox 3.5.16
ShopSite® Pro 10 sp2 r1.1

Because of the way my workflow has developed, I prefer to use Firefox.

Thanks for any thoughts.

chuck
mobilchuckje
 
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Re: Firefox locks up

Postby Jim » Thu Jan 20, 2011 1:15 pm

Most of the ShopSite developers use Firefox for their browser, so any problem would be noticed during development.
We are unaware of any problem that would lock Firefox up. What are you doing when it locks up on you?

My Firefox is version is 3.6.13 so you might try updating. Also the latest version of ShopSite is 10 sp2 r2.3 so you might also try having your store upgraded to the latest version to see if the problem still exists.
Jim
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Re: Firefox locks up

Postby loren_d_c » Thu Jan 20, 2011 1:20 pm

Also, if you are using any Firefox add-ons, try disabling those, then restart Firefox and see if you still have the same problem.

-Loren
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Re: Firefox locks up

Postby mobilchuckje » Thu Jan 20, 2011 6:12 pm

Thanks Loren and Jim. I see now that Firefox is having issues with other browsing as well.

Time for some updating and what not. ShopSite worked fine in Safari all day.

Thanks for your time.

chuck.
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Posts: 21
Joined: Wed Oct 21, 2009 1:05 pm
Location: Washington


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