zip codes in France trigger sales tax

[powerstream]

I have a customer in France who has a postal code that matches a code in Utah, where we are based. Therefore Shopsite is
charging him sales tax for Utah base on the zip code, but not the country.

Is this a bug?

thanks
mark

[Jim]

What version of ShopSite do you have? This could have happened in older versions but should not happen in ShopSite 10 sp1 or sp2.

[loren_d_c]

Actually, it could still happen in current versions of ShopSite if you haven't configured the tax by zip function correctly. Go to Commerce Setup -> State and Country and make sure that the only country that has a check in the 'Zip Code Tax' checkbox is United States, then go to Commerce Setup -> Tax -> Configure and make sure you have the 'Apply tax to selected countries' option checked.

-Loren