Selecting product as subproduct displays 2 product images

[davidy]

When I select the subproducts for a product, the result is a double image of the product, as well as the subproducts.

Per the instructions: "On the resulting Select Subproducts screen, select all of the paper products and the printer to "attach" them as subproducts to the printer. If you don't attach the printer as a subproduct to itself, the printer's price and [Add to Cart] button will not be displayed."

I must select the product as a subproduct, otherwise the price and Add to Cart button are not displayed. So I get either a single product image with no price and no Add to Cart button or I get a double image of the product with the price, Add to Cart button displayed.

I am using the Classy theme in ShopSite Manager Linux.

How do I display just one instance of the product image with the price and Add to Cart button along with the subproducts?

[ShopSite Lauren]

If you have ShopSite Pro, then you can use the cross sell feature rather than the subproduct feature. This will allow customers to purchase the parent product, then they can also add the additional cross selling products to their order.

If you have ShopSite Manager, or if you have Pro and would rather continue using the subproduct feature, then you will need to modify the template itself. If you would rather this option let me know and I can create and send you a modified template.

[bdepew]

Lauren we are trying to use the cross sell feature, we have our cross sell products already setup in the back-end, we just need to get them to show on a certain spot on each product page...1 column table.

ideas? suggestions?

thanks

Brian

[ShopSite Lauren]

If you have the current version of ShopSite (10 sp2) then you can add the following to your product template:

[-- DEFINE PRODUCT_CROSS_SELL --]
[-- INCLUDE BasicPage-CrossSellDefine.sst PROCESS --]
[-- END_DEFINE PRODUCT_CROSS_SELL --]

And you can add the code below to your product more information page template where you would like the cross sell products to appear.

[-- IF PRODUCT.CrossSell "0" --]
[-- ELSE --]
<table class="gcs_table">
<caption>[-- STORE.CartCrossSellHeader --]</caption>
[-- LOOP Product_Cross_Sell 1 --]
<td class="gcs_table_content">[-- PRODUCT_CROSS_SELL --]</td>
[-- END_LOOP Product_Cross_Sell --]
</table>
[-- END_IF --]

[bdepew]

when you say "add the code below to your product more information page template" is that the actual static page that shopsite creates?

isnt the product template and more info template the same template...all one file?

[ShopSite Lauren]

Yes, the product template contains the more information page. So you would add that code in the DEFINE MORE_INFO_PAGE section of your product template where you would like the cross sell products to appear.