Cannot get my site totally secured

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Cannot get my site totally secured

Postby w7oad » Thu Oct 21, 2010 10:15 am

I am a new user and trying to set up my e commerce store. I have an SSL and have got every thing set for https. Trouble is my individual pages are not secured and I have no idea how to make them as such. The lock is showing an exception and my card processor doesn't like it. I need to know how to change the pages to secure when I create them in the wizard as well as the ones I have set up now?
Thanks in advance
Bob
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Re: Cannot get my site totally secured

Postby BFChris » Thu Oct 21, 2010 10:54 am

What is the site? The usual problem is an image or script not being called securely on a secure page.
~~Barefoot Chris
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Barefoot Chris Web Design
www.barefootchris.net
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Re: Cannot get my site totally secured

Postby w7oad » Thu Oct 21, 2010 11:47 am

That is what My provider says buy cant tell me how to fix it...https://www.commproducts.net/store/index.html
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Re: Cannot get my site totally secured

Postby Jim » Thu Oct 21, 2010 12:01 pm

Your store pages Do Not need to be secure. The only pages that need to be secure are when some one is entering passwords or payment information. So that would be the customer registration screen and the billing, confirmation and Thankyou screens. To have your whole site secure causes extra load on your server and the shopper who is trying to view the pages since all data has to be encrypted by your server and unencrypted by the shoppers browser.

If you still want to have your whole site secure you will need to get an authorization file that has the secure url in it instead of a non-secure url. Then the pages and images can be secure for everything.
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Re: Cannot get my site totally secured

Postby w7oad » Thu Oct 21, 2010 1:08 pm

Jim, that is what I thought but the ISP said the reason I am getting the exception on the padlock at the bottom of the page is having non secure pages. Web site is: https://www.commproducts.net/store/index.html Could you take a look at it. I am to the point I don't know what to do.

Thanks Bob
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Re: Cannot get my site totally secured

Postby Jim » Thu Oct 21, 2010 4:32 pm

What is the authorize url for your store? That is where the images will be located. If your authorized url is https then all images urls added by ShopSite will use the https:// domain. If the authorized url is just http: then the image will not be secure when you go to a page using an https url and will result in the broken lock indicating non-secure item on a secure page.

From looking at the url for an image on a store page it looks like your authorized url is just http://www.commproducts.net/store and does not have the https. For example the url for your ICOM HT image is http://www.commproducts.net/store/media/ss_size1/ic_t70.jpg. The "http://www.commproducts.net/store" part comes from the authorized url for you store. The media directory is always where ShopSite looks for images and the ss_size1 is the directory for your largest resized image (not the original size one)

If you want all your images to be accessed securely you will need to get a new .auth file with the https domain name. If you do that there will be a few additional changes that need to be made to get everything using the right urls.
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Re: Cannot get my site totally secured

Postby mjbrunelle » Thu Oct 21, 2010 5:12 pm

Here are the unsecure items in your home page that is causing the issue:

Unsecure call to load the style sheet. This is what is causing the problem on your home page.
<link rel="stylesheet" type="text/css" href="http://www.commproducts.net/store/publish/fade.css">

All of your anchor links are unscure links, thus the pages called will not be secured as well.
<a href="http://www.commproducts.net/store/page13.html" class="pa_link_name">Antennas</a>
<a href="http://www.commproducts.net/store/page24.html" class="pa_link_name">Transmission Cables</a>
<a href="http://www.commproducts.net/store/page5.html" class="pa_link_name">Radios</a>
<a href="http://www.commproducts.net/store/page12.html" class="pa_link_name">Policies</a>
<div id="breadcrumbs"><a href="http://www.commproducts.net/store/index.html">Home</a></div>
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