Inventory Tracking on Deleted Orders

[djhht]

We use Shopsite's inventory tracking and have noticed when we Delete an order the inventory is not added back to the product. Is there a setting that will add the order quantity back if the order is deleted?

[Jim]

No you will need to modify the inventory quantity manually. Deleting an order only affects that order itself and does not affect products in the store. Many merchants regularly delete the orders from ShopSite and keep track of them offline. If we made it so deleting the order reset the product quantity it would really mess things up for them.