ShopSite Forums

by **Andy** » Fri Sep 20, 2002 1:47 pm

We were trying to place a test order for a quantity exceeding our on-hand
inventory.

The following error was displayed on the shopping cart page:

Product: My Test Product - 893 in stock
There is not enough of this product in stock to fulfill your order, try
reducing the quantity ordered.

This isn't the problem. The problem is if a customer doesn't adjust the
quantity and proceeds to checkout, the error message is displayed with no
reference to hitting the back button and adjusting the quantity.

Is there a workaround that anyone can think of?

Thanks,

Andy

by **Jim Stavast** » Fri Sep 20, 2002 2:47 pm

Andy,

This information is In the file inventory.dat in your store's data directory
.. I don't think there is an interface to this particular string but you
should be able to manually edit the file and change the text to whatever you
want it to be. The section you need to edit is near the end of the file and
looks like this:
<MESSAGE>Item Available<END>
<TO><END>
<SUBJECT><END>
<BODY>Place here the merchants messsage<END>

Change the string "Place here the merchants message" with your own message.

There will be an interface to change this in the next release of ShopSite.

Jim

Andy wrote:

We were trying to place a test order for a quantity exceeding our on-hand
inventory.

The following error was displayed on the shopping cart page:

Product: My Test Product - 893 in stock
There is not enough of this product in stock to fulfill your order, try
reducing the quantity ordered.

This isn't the problem. The problem is if a customer doesn't adjust the
quantity and proceeds to checkout, the error message is displayed with no
reference to hitting the back button and adjusting the quantity.

Is there a workaround that anyone can think of?

Thanks,

Andy

by **Andy** » Fri Sep 20, 2002 6:00 pm

Didn't work, I still get this message after I hit checkout now...

Error

----------------------------------------------------------------------------
----

Product: Test Product One - 893 in stock

There is not enough of this product in stock to fulfill your order, try
reducing the quantity ordered.

----------------------------------------------------------------------------
----

Any ideas?

"Jim Stavast" <jstavast@shopsite.com> wrote in message
news:3D8B9768.ABF5B4C1@shopsite.com...

Andy,

This information is In the file inventory.dat in your store's data
directory
. I don't think there is an interface to this particular string but you
should be able to manually edit the file and change the text to whatever
you
want it to be. The section you need to edit is near the end of the file
and
looks like this:
MESSAGE>Item Available<END
TO><END
SUBJECT><END
BODY>Place here the merchants messsage<END

Change the string "Place here the merchants message" with your own
message.

There will be an interface to change this in the next release of ShopSite.

Jim

Andy wrote:

We were trying to place a test order for a quantity exceeding our
on-hand
inventory.

The following error was displayed on the shopping cart page:

Product: My Test Product - 893 in stock
There is not enough of this product in stock to fulfill your order, try
reducing the quantity ordered.

This isn't the problem. The problem is if a customer doesn't adjust the
quantity and proceeds to checkout, the error message is displayed with
no
reference to hitting the back button and adjusting the quantity.

Is there a workaround that anyone can think of?

Thanks,

Andy

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