Large item shipping

General ShopSite user discussion

Large item shipping

Postby ahundley » Wed Dec 02, 2009 12:43 pm

we sell large items (70 pounds) that are all shipped in individual boxes. We calculate shipping based on live fedex rates. If a customer orders a quantity of 2, the system will not calculate shipping and requires them to call is. Is there a way to handle this automatically?

Thanks
Andrea
ahundley
 
Posts: 17
Joined: Wed Jun 03, 2009 10:00 am

Postby Jim » Thu Dec 03, 2009 1:49 pm

Have you specified a container for the product? If you have it should calculate shipping for each of the items separately.
You also need to make sure you have the maximum package weight set to more than 70 lbs.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah


Return to User Forum

Who is online

Users browsing this forum: No registered users and 143 guests