Could not open sitemap xml file error when publishing

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Could not open sitemap xml file error when publishing

Postby SethR » Fri Nov 06, 2009 8:08 am

I'm very new to shopsite and any web design and appreciate any help you may offer.

The long story: I have startlogic as a host and my address is www.rwsaunas.com I was unable to access my site as www.rwsaunas.com without using /store/index.html I then pointed www.rwsaunas.com to my public_html/store folder and was able to access www.rwsaunas.com but then my catagory links would not work. I contacted startlogic for help and after 2 days they "changed my backoffice files" great, everything worked I was able to update images products and publish however I couldn't add new pages and publish them. After publishing I receive the could not open sitemap xml file error and I also receive... Could not open /home/users/web/b1868/sl.rozyckiw/public_html/store/oils.html error (this is for the new page created) Help!!
SethR
 
Posts: 1
Joined: Fri Nov 06, 2009 7:56 am
Location: Minnesota

Postby robm » Fri Nov 06, 2009 1:36 pm

You'll likely need to get their support involved, as it sounds like there is either a permission issue with your output directory "store" or a publish config setting is not set correctly. Only your host can correct this problem.

Hopefully they can fix the issue quickly.
robm
 
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Joined: Fri Aug 04, 2006 5:46 pm
Location: Connecticut


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