Is there a way to automate the capture of credit cards?

General ShopSite user discussion

Is there a way to automate the capture of credit cards?

Postby otis » Sat Mar 21, 2009 10:31 am

Everything I read in ShopSite about the Capturing of Credit Cards reads:
[i]
After you ship an order, you can go to the Orders screen in the back office and select the order and click Bill Orders to start the process to receive payment. ShopSite will send a request to Authorize.Net to capture the funds for that order, and the funds will be transferred to your merchant bank account, usually within a couple of business days[/i].

I would like to know if there was a way to upload a file into ShopSite instead of going into order-by-order and clicking the information. I would prefer to automate as much as possible, rather than manually clicking systems.

Thanks.
otis
 
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Postby dortchjm » Sat Mar 21, 2009 12:04 pm

There is a button in ShopSite that you can process orders automatically. (Commerce section???) I have mine set up this way as I knew one day I would mistakenly hit the delete key instead of the process button.

Generally you're not supposed to bill the customer until the product is shipped, in my case most items are custom and shipped within 24 hours. If there is a backorder I notify my customer immediately and give them the option to wait, subsitute, or cancel and refund them. It's rare I have to do a refund.

Janice
dortchjm
 
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