Card Verfication Value (CVV2)

This is an archive of old posting to the User Forum

Card Verfication Value (CVV2)

Postby Larry Bohen » Thu Jul 18, 2002 8:58 am

We (Audiobooks Online, USA) were just told by our clearinghouse (NOVA) that
we had to call South Africa to verify a CVV2. They evidently can't verify
CVV2s, at least foreign ones. They also can't verify foreign addresses for
us.

Is CVV2 info is proving to be valuable? How is this info being used?

Thanks
Larry Bohen
 

Re: Card Verfication Value (CVV2)

Postby loren_d_c » Thu Jul 18, 2002 10:05 am

The CVV2 value is supposed to be a number that is not on your bill or on any
receipts, only on the actual card so it is supposed to provide proof that the
person using the card has the card in their possession. 'Supposed' being the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our clearinghouse (NOVA) that
we had to call South Africa to verify a CVV2. They evidently can't verify
CVV2s, at least foreign ones. They also can't verify foreign addresses for
us.

Is CVV2 info is proving to be valuable? How is this info being used?

Thanks
loren_d_c
 
Posts: 2571
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: Card Verfication Value (CVV2)

Postby Larry Bohen » Thu Jul 18, 2002 10:07 am

Unless we can verify the CVV2, how can we be sure the thief didn't make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on your bill or on
any
receipts, only on the actual card so it is supposed to provide proof that
the
person using the card has the card in their possession. 'Supposed' being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our clearinghouse (NOVA)
that
we had to call South Africa to verify a CVV2. They evidently can't
verify
CVV2s, at least foreign ones. They also can't verify foreign addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info being used?

Thanks
Larry Bohen
 

Re: Card Verfication Value (CVV2)

Postby loren_d_c » Thu Jul 18, 2002 10:40 am

Exactly. And once the card is used somewhere, then the cardholder is no longer
the only person with the CVV2 number. And what if the actual card itself was
stolen?

I think that CVV2 gives an added level of protection, but it certainly does not
guarantee anything.

-Loren


Larry Bohen wrote:

Unless we can verify the CVV2, how can we be sure the thief didn't make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on your bill or on
any
receipts, only on the actual card so it is supposed to provide proof that
the
person using the card has the card in their possession. 'Supposed' being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our clearinghouse (NOVA)
that
we had to call South Africa to verify a CVV2. They evidently can't
verify
CVV2s, at least foreign ones. They also can't verify foreign addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info being used?

Thanks
loren_d_c
 
Posts: 2571
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: Card Verfication Value (CVV2)

Postby Keith » Thu Jul 18, 2002 11:19 am

Amen!

I do not care how much business I miss out on by not shipping out of the USA.
I refuse to allow even one fraudulent charge to go through my system if I can help
it.
I even refuse to ship to alternate shipping address.

Keith

Loren wrote:

Exactly. And once the card is used somewhere, then the cardholder is no longer
the only person with the CVV2 number. And what if the actual card itself was
stolen?

I think that CVV2 gives an added level of protection, but it certainly does not
guarantee anything.

-Loren

Larry Bohen wrote:

Unless we can verify the CVV2, how can we be sure the thief didn't make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on your bill or on
any
receipts, only on the actual card so it is supposed to provide proof that
the
person using the card has the card in their possession. 'Supposed' being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our clearinghouse (NOVA)
that
we had to call South Africa to verify a CVV2. They evidently can't
verify
CVV2s, at least foreign ones. They also can't verify foreign addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info being used?

Thanks
Keith
 

Re: Card Verfication Value (CVV2)

Postby Larry Bohen » Thu Jul 18, 2002 11:35 am

Anyone know if there is a clearinghouse and/or payment gateway that will
verify foreign addresses and CVV2s?


"Keith" <support@specialmart.com> wrote in message
news:3D370696.3446D010@specialmart.com...
Amen!

I do not care how much business I miss out on by not shipping out of the
USA.
I refuse to allow even one fraudulent charge to go through my system if I
can help
it.
I even refuse to ship to alternate shipping address.

Keith

Loren wrote:

Exactly. And once the card is used somewhere, then the cardholder is no
longer
the only person with the CVV2 number. And what if the actual card itself
was
stolen?

I think that CVV2 gives an added level of protection, but it certainly
does not
guarantee anything.

-Loren

Larry Bohen wrote:

Unless we can verify the CVV2, how can we be sure the thief didn't
make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on your bill
or on
any
receipts, only on the actual card so it is supposed to provide proof
that
the
person using the card has the card in their possession. 'Supposed'
being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our clearinghouse
(NOVA)
that
we had to call South Africa to verify a CVV2. They evidently can't
verify
CVV2s, at least foreign ones. They also can't verify foreign
addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info being
used?

Thanks

Larry Bohen
 

Re: Card Verfication Value (CVV2)

Postby Beauty Cafe » Thu Jul 18, 2002 5:33 pm

I've dealt with an extensive amount of fraud in the past 5 years since
setting up shop. I think the worst case being when a girl borrow her
father's social security number to add a Amex card in her name to his
account. She ran up 10k on it. He reported all the charges as fraud...She
was a college student. I actually had the police pick her up and take her
in. Her father was a real jerk and said "good luck" getting anything out of
her since she's a poor college student. Unfortunately I just didn't have the
funds to sue (charges were to the tune of 700.00) but she got a good scare
being taken in to the police station.

I use the CCV as a safety. I use address verification on a manual system, I
don't do online processing. If it doesn't come up as an exact match, I call
my merchant company provide them with the first 5 numbers of the card and
they give me the issuing bank. The issuing banks are always friendly to work
with. You can ask that they contact the cardholder to verify a purchase.
Most cardholders appreciate you going the extra mile. You can also do this
on international orders, however it may set you back a day or two waiting
for approval.

My merchant company suggested that on international orders or orders being
shipped to a different name/address that you request a faxed copy of the
credit card prior to processing the order.

Since using the CCV in combination with the faxed credit card, my fraud has
gone down to zilch (knocking on wood!). I've learned the tale tell signs and
obviously don't ship to the questionable countries. My funniest story of
attempted fraud was an order for almost 3k being shipped to a "questionable
country" as a belated birthday present. I was supplied with the cardholders
name, billing address and yes even a telephone number. Imagine my shock when
the cardholder picked up the phone. She had just received the card and used
it once, to purchase a computer in a store in Silicone Valley. Somehow her
one purchase had made its way to I believe Yugoslavia. Unfortunatley we both
contacted the credit card company and their attitude was that they just
didn't give a hoot!

--

Love, laughter and friendship!

Lisa Slavik
www.beautycafe.com


"Keith" <support@specialmart.com> wrote in message
news:3D370696.3446D010@specialmart.com...
Amen!

I do not care how much business I miss out on by not shipping out of the
USA.
I refuse to allow even one fraudulent charge to go through my system if I
can help
it.
I even refuse to ship to alternate shipping address.

Keith

Loren wrote:

Exactly. And once the card is used somewhere, then the cardholder is no
longer
the only person with the CVV2 number. And what if the actual card itself
was
stolen?

I think that CVV2 gives an added level of protection, but it certainly
does not
guarantee anything.

-Loren

Larry Bohen wrote:

Unless we can verify the CVV2, how can we be sure the thief didn't
make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on your bill
or on
any
receipts, only on the actual card so it is supposed to provide proof
that
the
person using the card has the card in their possession. 'Supposed'
being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our clearinghouse
(NOVA)
that
we had to call South Africa to verify a CVV2. They evidently can't
verify
CVV2s, at least foreign ones. They also can't verify foreign
addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info being
used?

Thanks

Beauty Cafe
 

Re: Card Verfication Value (CVV2)

Postby Larry Bohen » Fri Jul 19, 2002 3:52 am

We received two orders recently with stolen credit cards in the last few
days and I spent considerable time 7/18/02 AM researching them, however we
had already shipped one order on 7/17/02, Express Mail for delivery by noon
on 7/18/02. We highly scrutinize orders for shipment to foreign (non-USA)
countries, particularly Africa, mid-East and Far-East, however the thieves
have learned a new trick. The two orders were Bill To / Ship To an innocent
looking address in Seatac, WA (small city with an airport that serves
Seattle, WA). My research revealed:

1. The address was actually to a freight forwarding company, which I expect
was supposed to ship the order on to the Nigerian customer. The company name
was not part of the Bill To / Ship To address.
2. The IP address (thanks ShopSite!) revealed that the order originated from
a Nigerian IP.
3. The Mastercard was issued by a bank in London. Yes, we did get
authorization for to charge the card.
4. The telephone number in the order was for someone who said they did not
know the "customer."

The new thing I learned was that even innocent looking USA addresses need to
be scrutinized.

The good news is that USPS was able to stop the delivery and the order is
being returned to us.

I have reported the fraudulent credit card use to our clearinghouse (NOVA)
who is notifying the London bank. I think merchants have a responsibility to
notify either their clearinghouse, payment gateway or the issuing bank when
we receive fraudulent orders.

I am in also in contact with a postal inspector who I hope will investigate
the freight forwarder connection.

"Beauty Cafe" <beautycafe@mindspring.com> wrote in message
news:ah7mou$hpj$1@support.shopsite.com...
I've dealt with an extensive amount of fraud in the past 5 years since
setting up shop. I think the worst case being when a girl borrow her
father's social security number to add a Amex card in her name to his
account. She ran up 10k on it. He reported all the charges as fraud...She
was a college student. I actually had the police pick her up and take her
in. Her father was a real jerk and said "good luck" getting anything out
of
her since she's a poor college student. Unfortunately I just didn't have
the
funds to sue (charges were to the tune of 700.00) but she got a good scare
being taken in to the police station.

I use the CCV as a safety. I use address verification on a manual system,
I
don't do online processing. If it doesn't come up as an exact match, I
call
my merchant company provide them with the first 5 numbers of the card and
they give me the issuing bank. The issuing banks are always friendly to
work
with. You can ask that they contact the cardholder to verify a purchase.
Most cardholders appreciate you going the extra mile. You can also do this
on international orders, however it may set you back a day or two waiting
for approval.

My merchant company suggested that on international orders or orders being
shipped to a different name/address that you request a faxed copy of the
credit card prior to processing the order.

Since using the CCV in combination with the faxed credit card, my fraud
has
gone down to zilch (knocking on wood!). I've learned the tale tell signs
and
obviously don't ship to the questionable countries. My funniest story of
attempted fraud was an order for almost 3k being shipped to a
"questionable
country" as a belated birthday present. I was supplied with the
cardholders
name, billing address and yes even a telephone number. Imagine my shock
when
the cardholder picked up the phone. She had just received the card and
used
it once, to purchase a computer in a store in Silicone Valley. Somehow her
one purchase had made its way to I believe Yugoslavia. Unfortunatley we
both
contacted the credit card company and their attitude was that they just
didn't give a hoot!

--

Love, laughter and friendship!

Lisa Slavik
www.beautycafe.com


"Keith" <support@specialmart.com> wrote in message
news:3D370696.3446D010@specialmart.com...
Amen!

I do not care how much business I miss out on by not shipping out of the
USA.
I refuse to allow even one fraudulent charge to go through my system if
I
can help
it.
I even refuse to ship to alternate shipping address.

Keith

Loren wrote:

Exactly. And once the card is used somewhere, then the cardholder is
no
longer
the only person with the CVV2 number. And what if the actual card
itself
was
stolen?

I think that CVV2 gives an added level of protection, but it certainly
does not
guarantee anything.

-Loren

Larry Bohen wrote:

Unless we can verify the CVV2, how can we be sure the thief didn't
make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on your bill
or on
any
receipts, only on the actual card so it is supposed to provide
proof
that
the
person using the card has the card in their possession. 'Supposed'
being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our clearinghouse
(NOVA)
that
we had to call South Africa to verify a CVV2. They evidently
can't
verify
CVV2s, at least foreign ones. They also can't verify foreign
addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info being
used?

Thanks



Larry Bohen
 

Re: Card Verfication Value (CVV2)

Postby Beauty Cafe » Fri Jul 19, 2002 6:06 am

I absolutely agree that we should do all that we can. Unfortunately my
experience dealing with fraud the past five years on the net has shown me
that we do not receive the same mercy from either our merchant company or
the Credit Card company. I had all the proof in the world about the girl who
had gotten the Amex card in her name. I had an Exact Match from using the
AVS (her address) and also had proof of delivery to her. Unfortunatley Amex
made it impossible to work with them to resolve it.

We tend to get orders all the time from Indonesia, Pakistan, Phillipenes,
etc, all fraudulant orders. We had one go through a couple of years ago to
Hong Kong, luckily customs refused to clear the package and it came back to
us 7 months later!!

--

Love, laughter and friendship!

Lisa Slavik
www.beautycafe.com


"Larry Bohen" <lbohen@audiobooksonline.com> wrote in message
news:ah8r0m$ks6$1@support.shopsite.com...
We received two orders recently with stolen credit cards in the last few
days and I spent considerable time 7/18/02 AM researching them, however we
had already shipped one order on 7/17/02, Express Mail for delivery by
noon
on 7/18/02. We highly scrutinize orders for shipment to foreign (non-USA)
countries, particularly Africa, mid-East and Far-East, however the thieves
have learned a new trick. The two orders were Bill To / Ship To an
innocent
looking address in Seatac, WA (small city with an airport that serves
Seattle, WA). My research revealed:

1. The address was actually to a freight forwarding company, which I
expect
was supposed to ship the order on to the Nigerian customer. The company
name
was not part of the Bill To / Ship To address.
2. The IP address (thanks ShopSite!) revealed that the order originated
from
a Nigerian IP.
3. The Mastercard was issued by a bank in London. Yes, we did get
authorization for to charge the card.
4. The telephone number in the order was for someone who said they did not
know the "customer."

The new thing I learned was that even innocent looking USA addresses need
to
be scrutinized.

The good news is that USPS was able to stop the delivery and the order is
being returned to us.

I have reported the fraudulent credit card use to our clearinghouse (NOVA)
who is notifying the London bank. I think merchants have a responsibility
to
notify either their clearinghouse, payment gateway or the issuing bank
when
we receive fraudulent orders.

I am in also in contact with a postal inspector who I hope will
investigate
the freight forwarder connection.

"Beauty Cafe" <beautycafe@mindspring.com> wrote in message
news:ah7mou$hpj$1@support.shopsite.com...
I've dealt with an extensive amount of fraud in the past 5 years since
setting up shop. I think the worst case being when a girl borrow her
father's social security number to add a Amex card in her name to his
account. She ran up 10k on it. He reported all the charges as
fraud...She
was a college student. I actually had the police pick her up and take
her
in. Her father was a real jerk and said "good luck" getting anything out
of
her since she's a poor college student. Unfortunately I just didn't have
the
funds to sue (charges were to the tune of 700.00) but she got a good
scare
being taken in to the police station.

I use the CCV as a safety. I use address verification on a manual
system,
I
don't do online processing. If it doesn't come up as an exact match, I
call
my merchant company provide them with the first 5 numbers of the card
and
they give me the issuing bank. The issuing banks are always friendly to
work
with. You can ask that they contact the cardholder to verify a purchase.
Most cardholders appreciate you going the extra mile. You can also do
this
on international orders, however it may set you back a day or two
waiting
for approval.

My merchant company suggested that on international orders or orders
being
shipped to a different name/address that you request a faxed copy of the
credit card prior to processing the order.

Since using the CCV in combination with the faxed credit card, my fraud
has
gone down to zilch (knocking on wood!). I've learned the tale tell signs
and
obviously don't ship to the questionable countries. My funniest story of
attempted fraud was an order for almost 3k being shipped to a
"questionable
country" as a belated birthday present. I was supplied with the
cardholders
name, billing address and yes even a telephone number. Imagine my shock
when
the cardholder picked up the phone. She had just received the card and
used
it once, to purchase a computer in a store in Silicone Valley. Somehow
her
one purchase had made its way to I believe Yugoslavia. Unfortunatley we
both
contacted the credit card company and their attitude was that they just
didn't give a hoot!

--

Love, laughter and friendship!

Lisa Slavik
www.beautycafe.com


"Keith" <support@specialmart.com> wrote in message
news:3D370696.3446D010@specialmart.com...
Amen!

I do not care how much business I miss out on by not shipping out of
the
USA.
I refuse to allow even one fraudulent charge to go through my system
if
I
can help
it.
I even refuse to ship to alternate shipping address.

Keith

Loren wrote:

Exactly. And once the card is used somewhere, then the cardholder is
no
longer
the only person with the CVV2 number. And what if the actual card
itself
was
stolen?

I think that CVV2 gives an added level of protection, but it
certainly
does not
guarantee anything.

-Loren

Larry Bohen wrote:

Unless we can verify the CVV2, how can we be sure the thief didn't
make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on your
bill
or on
any
receipts, only on the actual card so it is supposed to provide
proof
that
the
person using the card has the card in their possession.
'Supposed'
being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our
clearinghouse
(NOVA)
that
we had to call South Africa to verify a CVV2. They evidently
can't
verify
CVV2s, at least foreign ones. They also can't verify foreign
addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info being
used?

Thanks





Beauty Cafe
 

Re: Card Verfication Value (CVV2)

Postby Beauty Cafe » Sat Jul 20, 2002 5:55 pm

We just had a customer try to give us a bogus CVV number. The only reason it
caught my eye is that it was 10000. Does anyone here still process offline
or is everyone using the online processors?

--

Love, laughter and friendship!

Lisa Slavik
www.beautycafe.com


"Larry Bohen" <lbohen@audiobooksonline.com> wrote in message
news:ah6sl8$fh5$1@support.shopsite.com...
Unless we can verify the CVV2, how can we be sure the thief didn't make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on your bill or on
any
receipts, only on the actual card so it is supposed to provide proof
that
the
person using the card has the card in their possession. 'Supposed' being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our clearinghouse (NOVA)
that
we had to call South Africa to verify a CVV2. They evidently can't
verify
CVV2s, at least foreign ones. They also can't verify foreign addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info being used?

Thanks


Beauty Cafe
 

Re: Card Verfication Value (CVV2)

Postby Larry Bohen » Sun Jul 21, 2002 4:31 am

We (Audiobooks Online) still manually process CCs.

"Beauty Cafe" <beautycafe@mindspring.com> wrote in message
news:ahd0qv$tdn$1@support.shopsite.com...
We just had a customer try to give us a bogus CVV number. The only reason
it
caught my eye is that it was 10000. Does anyone here still process offline
or is everyone using the online processors?

--

Love, laughter and friendship!

Lisa Slavik
www.beautycafe.com


"Larry Bohen" <lbohen@audiobooksonline.com> wrote in message
news:ah6sl8$fh5$1@support.shopsite.com...
Unless we can verify the CVV2, how can we be sure the thief didn't make
up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on your bill or
on
any
receipts, only on the actual card so it is supposed to provide proof
that
the
person using the card has the card in their possession. 'Supposed'
being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our clearinghouse
(NOVA)
that
we had to call South Africa to verify a CVV2. They evidently can't
verify
CVV2s, at least foreign ones. They also can't verify foreign
addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info being used?

Thanks




Larry Bohen
 

Re: Card Verfication Value (CVV2)

Postby Switch Hits » Mon Jul 22, 2002 5:45 am

Can I get a lesson in deciphering IP addresses? How can you tell if
it's a foreign address?

Jimmy Hilburger
www.switchhits.com


"Larry Bohen" <lbohen@audiobooksonline.com> wrote in message
news:ah8r0m$ks6$1@support.shopsite.com...
We received two orders recently with stolen credit cards in the last
few
days and I spent considerable time 7/18/02 AM researching them,
however we
had already shipped one order on 7/17/02, Express Mail for delivery
by noon
on 7/18/02. We highly scrutinize orders for shipment to foreign
(non-USA)
countries, particularly Africa, mid-East and Far-East, however the
thieves
have learned a new trick. The two orders were Bill To / Ship To an
innocent
looking address in Seatac, WA (small city with an airport that
serves
Seattle, WA). My research revealed:

1. The address was actually to a freight forwarding company, which I
expect
was supposed to ship the order on to the Nigerian customer. The
company name
was not part of the Bill To / Ship To address.
2. The IP address (thanks ShopSite!) revealed that the order
originated from
a Nigerian IP.
3. The Mastercard was issued by a bank in London. Yes, we did get
authorization for to charge the card.
4. The telephone number in the order was for someone who said they
did not
know the "customer."

The new thing I learned was that even innocent looking USA addresses
need to
be scrutinized.

The good news is that USPS was able to stop the delivery and the
order is
being returned to us.

I have reported the fraudulent credit card use to our clearinghouse
(NOVA)
who is notifying the London bank. I think merchants have a
responsibility to
notify either their clearinghouse, payment gateway or the issuing
bank when
we receive fraudulent orders.

I am in also in contact with a postal inspector who I hope will
investigate
the freight forwarder connection.

"Beauty Cafe" <beautycafe@mindspring.com> wrote in message
news:ah7mou$hpj$1@support.shopsite.com...
I've dealt with an extensive amount of fraud in the past 5 years
since
setting up shop. I think the worst case being when a girl borrow
her
father's social security number to add a Amex card in her name to
his
account. She ran up 10k on it. He reported all the charges as
fraud...She
was a college student. I actually had the police pick her up and
take her
in. Her father was a real jerk and said "good luck" getting
anything out
of
her since she's a poor college student. Unfortunately I just
didn't have
the
funds to sue (charges were to the tune of 700.00) but she got a
good scare
being taken in to the police station.

I use the CCV as a safety. I use address verification on a manual
system,
I
don't do online processing. If it doesn't come up as an exact
match, I
call
my merchant company provide them with the first 5 numbers of the
card and
they give me the issuing bank. The issuing banks are always
friendly to
work
with. You can ask that they contact the cardholder to verify a
purchase.
Most cardholders appreciate you going the extra mile. You can also
do this
on international orders, however it may set you back a day or two
waiting
for approval.

My merchant company suggested that on international orders or
orders being
shipped to a different name/address that you request a faxed copy
of the
credit card prior to processing the order.

Since using the CCV in combination with the faxed credit card, my
fraud
has
gone down to zilch (knocking on wood!). I've learned the tale tell
signs
and
obviously don't ship to the questionable countries. My funniest
story of
attempted fraud was an order for almost 3k being shipped to a
"questionable
country" as a belated birthday present. I was supplied with the
cardholders
name, billing address and yes even a telephone number. Imagine my
shock
when
the cardholder picked up the phone. She had just received the card
and
used
it once, to purchase a computer in a store in Silicone Valley.
Somehow her
one purchase had made its way to I believe Yugoslavia.
Unfortunatley we
both
contacted the credit card company and their attitude was that they
just
didn't give a hoot!

--

Love, laughter and friendship!

Lisa Slavik
www.beautycafe.com


"Keith" <support@specialmart.com> wrote in message
news:3D370696.3446D010@specialmart.com...
Amen!

I do not care how much business I miss out on by not shipping
out of the
USA.
I refuse to allow even one fraudulent charge to go through my
system if
I
can help
it.
I even refuse to ship to alternate shipping address.

Keith

Loren wrote:

Exactly. And once the card is used somewhere, then the
cardholder is
no
longer
the only person with the CVV2 number. And what if the actual
card
itself
was
stolen?

I think that CVV2 gives an added level of protection, but it
certainly
does not
guarantee anything.

-Loren

Larry Bohen wrote:

Unless we can verify the CVV2, how can we be sure the thief
didn't
make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on
your bill
or on
any
receipts, only on the actual card so it is supposed to
provide
proof
that
the
person using the card has the card in their possession.
'Supposed'
being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our
clearinghouse
(NOVA)
that
we had to call South Africa to verify a CVV2. They
evidently
can't
verify
CVV2s, at least foreign ones. They also can't verify
foreign
addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info
being
used?

Thanks





Switch Hits
 

Re: Card Verfication Value (CVV2)

Postby Larry Bohen » Mon Jul 22, 2002 6:13 am

Go to www.arin.net and insert the IP address in their "Search Whois" box
(near top right of page), press Enter. If the IP is foreign (non-USA), the
Arin results will tell you to go to the European Regional Internet
Registry/RIPE NCC Whois database. Click on the provided link
(http://www.ripe.net/perl/whois/) and insert the IP address again in the
Search box. Press Enter for results.

"Switch Hits" <jimmy@switchhits.com> wrote in message
news:ahguia$dd1$1@support.shopsite.com...
Can I get a lesson in deciphering IP addresses? How can you tell if
it's a foreign address?

Jimmy Hilburger
www.switchhits.com


"Larry Bohen" <lbohen@audiobooksonline.com> wrote in message
news:ah8r0m$ks6$1@support.shopsite.com...
We received two orders recently with stolen credit cards in the last
few
days and I spent considerable time 7/18/02 AM researching them,
however we
had already shipped one order on 7/17/02, Express Mail for delivery
by noon
on 7/18/02. We highly scrutinize orders for shipment to foreign
(non-USA)
countries, particularly Africa, mid-East and Far-East, however the
thieves
have learned a new trick. The two orders were Bill To / Ship To an
innocent
looking address in Seatac, WA (small city with an airport that
serves
Seattle, WA). My research revealed:

1. The address was actually to a freight forwarding company, which I
expect
was supposed to ship the order on to the Nigerian customer. The
company name
was not part of the Bill To / Ship To address.
2. The IP address (thanks ShopSite!) revealed that the order
originated from
a Nigerian IP.
3. The Mastercard was issued by a bank in London. Yes, we did get
authorization for to charge the card.
4. The telephone number in the order was for someone who said they
did not
know the "customer."

The new thing I learned was that even innocent looking USA addresses
need to
be scrutinized.

The good news is that USPS was able to stop the delivery and the
order is
being returned to us.

I have reported the fraudulent credit card use to our clearinghouse
(NOVA)
who is notifying the London bank. I think merchants have a
responsibility to
notify either their clearinghouse, payment gateway or the issuing
bank when
we receive fraudulent orders.

I am in also in contact with a postal inspector who I hope will
investigate
the freight forwarder connection.

"Beauty Cafe" <beautycafe@mindspring.com> wrote in message
news:ah7mou$hpj$1@support.shopsite.com...
I've dealt with an extensive amount of fraud in the past 5 years
since
setting up shop. I think the worst case being when a girl borrow
her
father's social security number to add a Amex card in her name to
his
account. She ran up 10k on it. He reported all the charges as
fraud...She
was a college student. I actually had the police pick her up and
take her
in. Her father was a real jerk and said "good luck" getting
anything out
of
her since she's a poor college student. Unfortunately I just
didn't have
the
funds to sue (charges were to the tune of 700.00) but she got a
good scare
being taken in to the police station.

I use the CCV as a safety. I use address verification on a manual
system,
I
don't do online processing. If it doesn't come up as an exact
match, I
call
my merchant company provide them with the first 5 numbers of the
card and
they give me the issuing bank. The issuing banks are always
friendly to
work
with. You can ask that they contact the cardholder to verify a
purchase.
Most cardholders appreciate you going the extra mile. You can also
do this
on international orders, however it may set you back a day or two
waiting
for approval.

My merchant company suggested that on international orders or
orders being
shipped to a different name/address that you request a faxed copy
of the
credit card prior to processing the order.

Since using the CCV in combination with the faxed credit card, my
fraud
has
gone down to zilch (knocking on wood!). I've learned the tale tell
signs
and
obviously don't ship to the questionable countries. My funniest
story of
attempted fraud was an order for almost 3k being shipped to a
"questionable
country" as a belated birthday present. I was supplied with the
cardholders
name, billing address and yes even a telephone number. Imagine my
shock
when
the cardholder picked up the phone. She had just received the card
and
used
it once, to purchase a computer in a store in Silicone Valley.
Somehow her
one purchase had made its way to I believe Yugoslavia.
Unfortunatley we
both
contacted the credit card company and their attitude was that they
just
didn't give a hoot!

--

Love, laughter and friendship!

Lisa Slavik
www.beautycafe.com


"Keith" <support@specialmart.com> wrote in message
news:3D370696.3446D010@specialmart.com...
Amen!

I do not care how much business I miss out on by not shipping
out of the
USA.
I refuse to allow even one fraudulent charge to go through my
system if
I
can help
it.
I even refuse to ship to alternate shipping address.

Keith

Loren wrote:

Exactly. And once the card is used somewhere, then the
cardholder is
no
longer
the only person with the CVV2 number. And what if the actual
card
itself
was
stolen?

I think that CVV2 gives an added level of protection, but it
certainly
does not
guarantee anything.

-Loren

Larry Bohen wrote:

Unless we can verify the CVV2, how can we be sure the thief
didn't
make up
the number?

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D36F550.9DDFFA2F@yahoo.com...
The CVV2 value is supposed to be a number that is not on
your bill
or on
any
receipts, only on the actual card so it is supposed to
provide
proof
that
the
person using the card has the card in their possession.
'Supposed'
being
the
operative word here.

-Loren



Larry Bohen wrote:

We (Audiobooks Online, USA) were just told by our
clearinghouse
(NOVA)
that
we had to call South Africa to verify a CVV2. They
evidently
can't
verify
CVV2s, at least foreign ones. They also can't verify
foreign
addresses
for
us.

Is CVV2 info is proving to be valuable? How is this info
being
used?

Thanks







Larry Bohen
 

Re: Card Verfication Value (CVV2)

Postby Nikolaus Gruchot » Mon Jul 22, 2002 8:09 am

Hi Larry, hi Jimmy,

even easier and more "visual": go to http://visualroute.visualware.com/
(your browser must have java enabled) and enter your IP. The location of the
computer will be shown on a map. If you check [x] show details in the upper
right corner you will see the complete trace to the computer. You can right
click on the map and enlarge it. Left click will shrink it.

No need to bother to check different NIC databases this way :-)

Regards,

Niko
.... from "foreign" Germany :-)))

"Larry Bohen" <lbohen@audiobooksonline.com> schrieb im Newsbeitrag
news:ahh0e4$diq$1@support.shopsite.com...
Go to www.arin.net and insert the IP address in their "Search Whois" box
(near top right of page), press Enter. If the IP is foreign (non-USA), the
Arin results will tell you to go to the European Regional Internet
Registry/RIPE NCC Whois database. Click on the provided link
(http://www.ripe.net/perl/whois/) and insert the IP address again in the
Search box. Press Enter for results.

"Switch Hits" <jimmy@switchhits.com> wrote in message
news:ahguia$dd1$1@support.shopsite.com...
Can I get a lesson in deciphering IP addresses? How can you tell if
it's a foreign address?

Jimmy Hilburger
www.switchhits.com

Nikolaus Gruchot
 


Return to User Forum Archive

Who is online

Users browsing this forum: No registered users and 58 guests