Target page after Ordering from Search Results page?

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Target page after Ordering from Search Results page?

Postby kelsey@richmondrc.com » Fri Jan 09, 2009 11:16 pm

Question 20090109_2203:

How can we control where the focus is AFTER ordering an item from a Search Results Page?

If we do a Search, the results are displayed on the Search Results page per the active search page template. If we then click on [Order] to add one of the items on the Search Results page to the cart, the item faithfully ends up in the shopping cart as expected. However, after adding the item to the cart, the focus (target) shifts and the page refreshes back to the index page for the store.

We would like the page to refresh back to the Search Results page that the item was ordered from.

Any help would be much appreciated.

ShopSite® Pro 10 r6.1
kelsey@richmondrc.com
 
Posts: 21
Joined: Sat Dec 13, 2008 11:37 am
Location: Delta, BC

Postby Jim » Sat Jan 10, 2009 10:09 am

Commerce Setup > Order System > Shopping Cart > Return To Shopping Button: can be set to return to the Last page ordered from or a specific URL.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby kelsey@richmondrc.com » Mon Jan 12, 2009 9:25 am

Question 20090111_0818

Jim... thanks for your reply and assistance.

The difficulty is with ordering from search results initiated from a URL based search.cgi string when the shopper elects to NOT visit the shopping cart after each item is ordered. The shopper therefore does not see the "continue shopping" link on the shopping cart and is subject to the target destination defaulted by the system.

Normally, when ordering from a regular page (not a search results page) and not electing to automatically view the shopping cart immediately thereafter, the shopper returns to the page they ordered from. This is an intuitive result and works well.

However, when ordering from a search results page (after firing the search from a URL using the search.cgi string) and not electing to visit the shopping cart immediately thereafter, the shopper is returned to the index page for the store and has to begin shopping all over again. Not intuitive to the shopper and causes confusion.

Can anything be done to resolve this?

Thanks for any assistance that may be available.

ShopSite® Pro 10 r6.1
kelsey@richmondrc.com
 
Posts: 21
Joined: Sat Dec 13, 2008 11:37 am
Location: Delta, BC


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