Reports showing Gross Sales only, NOT reporting discounts

General ShopSite user discussion

Reports showing Gross Sales only, NOT reporting discounts

Postby LostInCode » Tue Dec 02, 2008 12:39 pm

SHOPSITE v9

After reviewing several months of reports (Shopsite, Reports, Page Summary), I noticed that all the data is Gross Sales, not actual sales figures.

If I sell 100 products at $50 each, the report shows $5000. No problem.
If I sell 100 products at $50 each and customers are given a 10% discount coupon pre-checkout, the Reports still show $5000 in sales, not $4500. Huge problem.

It seems that Shopsite only does a "X number of Product, times Original Price" and ignores all discounting and coupons.

How can I get accurate month-end sales reports from Shopsite? The current gross-sales-only reporting is painfully useless.

Any help would be greatly appreciated.

Thanks!
LostInCode
 
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