Option wont edit

[Switch Hits]

I made a change to one of my options in the back end, published it, and the old options are still there on my site. I deleted all the options from the same product so there are no options in the backend...all the old options are still there on the site...and I can place an order also. I originally used the power edit. I then went to the individual product and made the changes...all to no avail. I'm stumped.

Jimmy Hilburger
www.switchhits.com

[Karen Boyle]

SSPROv6 on FreeBSD

Ironically, I had something similar happen yesterday. While
working in Commerce Setup and editing content for various
checkout screens, I had inadvertently added content for the "Text
at the bottom
of the Shopping Cart screen:" field into the "Text displayed to
the shopper when using a minimum order amount:" field. Upon
discovering the mistake, I deleted the content and placed it into
the proper field.

Each and every time I accessed that screen again, the rogue
content in the wrong field was once again displayed. Eventually,
I had to overwrite the field with new content to prevent the
rogue content from appearing.




Karen Boyle
****************************************

"Switch Hits" <jimmy@switchhits.com> wrote in message
news:adibmi$kp2$1@support.shopsite.com...
I made a change to one of my options in the back end, published
it, and the old options are still there on my site. I deleted
all the options from the same product so there are no options in
the backend...all the old options are still there on the
site...and I can place an order also. I originally used the
power edit. I then went to the individual product and made the
changes...all to no avail. I'm stumped.

Jimmy Hilburger
www.switchhits.com

[Switch Hits]

I tried overwriting as you did. I deleted some options not others. I altered the options a dozen different ways and the original options are still there.

Jimmy Hilburger
www.switchhits.com


"Karen Boyle" <info@NOSHARKSaz1net.com> wrote in message news:adiddq$kt8$1@support.shopsite.com...
SSPROv6 on FreeBSD

Ironically, I had something similar happen yesterday. While
working in Commerce Setup and editing content for various
checkout screens, I had inadvertently added content for the "Text
at the bottom
of the Shopping Cart screen:" field into the "Text displayed to
the shopper when using a minimum order amount:" field. Upon
discovering the mistake, I deleted the content and placed it into
the proper field.

Each and every time I accessed that screen again, the rogue
content in the wrong field was once again displayed. Eventually,
I had to overwrite the field with new content to prevent the
rogue content from appearing.




Karen Boyle
****************************************

"Switch Hits" <jimmy@switchhits.com> wrote in message
news:adibmi$kp2$1@support.shopsite.com...
I made a change to one of my options in the back end, published
it, and the old options are still there on my site. I deleted
all the options from the same product so there are no options in
the backend...all the old options are still there on the
site...and I can place an order also. I originally used the
power edit. I then went to the individual product and made the
changes...all to no avail. I'm stumped.

Jimmy Hilburger
www.switchhits.com

[loren_d_c]

What's the URL to the page and which product are you referring to, and what
are the options it should have as opposed to what it shows?

When you make the changes in the ShopSite backoffice are they reflected next
time you go to edit the product again or did your changes not get saved?

-Loren



"Switch Hits" <jimmy@switchhits.com> wrote in message
news:adieg4$l1j$1@support.shopsite.com...
I tried overwriting as you did. I deleted some options not others. I
altered the options a dozen different ways and the original options are
still there.

Jimmy Hilburger
www.switchhits.com


"Karen Boyle" <info@NOSHARKSaz1net.com> wrote in message
news:adiddq$kt8$1@support.shopsite.com...
SSPROv6 on FreeBSD

Ironically, I had something similar happen yesterday. While
working in Commerce Setup and editing content for various
checkout screens, I had inadvertently added content for the "Text
at the bottom
of the Shopping Cart screen:" field into the "Text displayed to
the shopper when using a minimum order amount:" field. Upon
discovering the mistake, I deleted the content and placed it into
the proper field.

Each and every time I accessed that screen again, the rogue
content in the wrong field was once again displayed. Eventually,
I had to overwrite the field with new content to prevent the
rogue content from appearing.




Karen Boyle
****************************************

"Switch Hits" <jimmy@switchhits.com> wrote in message
news:adibmi$kp2$1@support.shopsite.com...
I made a change to one of my options in the back end, published
it, and the old options are still there on my site. I deleted
all the options from the same product so there are no options in
the backend...all the old options are still there on the
site...and I can place an order also. I originally used the
power edit. I then went to the individual product and made the
changes...all to no avail. I'm stumped.

Jimmy Hilburger
www.switchhits.com

[Switch Hits]

Loren,

Thanks. It's all the products on the Jeweled page at http://www.switchhits.com/jewel_switchplates.html. Specifically, the first item Verbow GDSR-10
has all the size options deleted in the backend yet they're still there. And yes, I saved and then published each time I made a change.

Jimmy Hilburger
www.switchhits.com


"Loren" <loren_d_c@yahoo.com> wrote in message news:adiguj$l7k$1@support.shopsite.com...
What's the URL to the page and which product are you referring to, and what
are the options it should have as opposed to what it shows?

When you make the changes in the ShopSite backoffice are they reflected next
time you go to edit the product again or did your changes not get saved?

-Loren



"Switch Hits" <jimmy@switchhits.com> wrote in message
news:adieg4$l1j$1@support.shopsite.com...
I tried overwriting as you did. I deleted some options not others. I
altered the options a dozen different ways and the original options are
still there.

Jimmy Hilburger
www.switchhits.com


"Karen Boyle" <info@NOSHARKSaz1net.com> wrote in message
news:adiddq$kt8$1@support.shopsite.com...
SSPROv6 on FreeBSD

Ironically, I had something similar happen yesterday. While
working in Commerce Setup and editing content for various
checkout screens, I had inadvertently added content for the "Text
at the bottom
of the Shopping Cart screen:" field into the "Text displayed to
the shopper when using a minimum order amount:" field. Upon
discovering the mistake, I deleted the content and placed it into
the proper field.

Each and every time I accessed that screen again, the rogue
content in the wrong field was once again displayed. Eventually,
I had to overwrite the field with new content to prevent the
rogue content from appearing.




Karen Boyle
****************************************

"Switch Hits" <jimmy@switchhits.com> wrote in message
news:adibmi$kp2$1@support.shopsite.com...
I made a change to one of my options in the back end, published
it, and the old options are still there on my site. I deleted
all the options from the same product so there are no options in
the backend...all the old options are still there on the
site...and I can place an order also. I originally used the
power edit. I then went to the individual product and made the
changes...all to no avail. I'm stumped.

Jimmy Hilburger
www.switchhits.com

[Switch Hits]

Oh, the option that should be there in the size menu is the L-Triple Wide which I have changed in all the items except the first one where I have all the sizes deleted (in the backend), and currently there is a typo on the site where it says L-Triple Toggle.

--
Jimmy Hilburger
www.switchhits.com


"Loren" <loren_d_c@yahoo.com> wrote in message news:adiguj$l7k$1@support.shopsite.com...
What's the URL to the page and which product are you referring to, and what
are the options it should have as opposed to what it shows?

When you make the changes in the ShopSite backoffice are they reflected next
time you go to edit the product again or did your changes not get saved?

-Loren



"Switch Hits" <jimmy@switchhits.com> wrote in message
news:adieg4$l1j$1@support.shopsite.com...
I tried overwriting as you did. I deleted some options not others. I
altered the options a dozen different ways and the original options are
still there.

Jimmy Hilburger
www.switchhits.com


"Karen Boyle" <info@NOSHARKSaz1net.com> wrote in message
news:adiddq$kt8$1@support.shopsite.com...
SSPROv6 on FreeBSD

Ironically, I had something similar happen yesterday. While
working in Commerce Setup and editing content for various
checkout screens, I had inadvertently added content for the "Text
at the bottom
of the Shopping Cart screen:" field into the "Text displayed to
the shopper when using a minimum order amount:" field. Upon
discovering the mistake, I deleted the content and placed it into
the proper field.

Each and every time I accessed that screen again, the rogue
content in the wrong field was once again displayed. Eventually,
I had to overwrite the field with new content to prevent the
rogue content from appearing.




Karen Boyle
****************************************

"Switch Hits" <jimmy@switchhits.com> wrote in message
news:adibmi$kp2$1@support.shopsite.com...
I made a change to one of my options in the back end, published
it, and the old options are still there on my site. I deleted
all the options from the same product so there are no options in
the backend...all the old options are still there on the
site...and I can place an order also. I originally used the
power edit. I then went to the individual product and made the
changes...all to no avail. I'm stumped.

Jimmy Hilburger
www.switchhits.com

[Switch Hits]

Loren,

I see you answering other questions...no more advice on my option editing predicament?
--
Jimmy Hilburger
www.switchhits.com


"Switch Hits" <jimmy@switchhits.com> wrote in message news:adibmi$kp2$1@support.shopsite.com...
I made a change to one of my options in the back end, published it, and the old options are still there on my site. I deleted all the options from the same product so there are no options in the backend...all the old options are still there on the site...and I can place an order also. I originally used the power edit. I then went to the individual product and made the changes...all to no avail. I'm stumped.

Jimmy Hilburger
www.switchhits.com

[loren_d_c]

Jimmy,

My bet is that this page is either not being overwritten or the current
ShopSite page does not have the same filename as this page.

Netscape has a feature that can tell you the date a file was last
modified and it says that this particular page was last modified:

Last Modified: Thursday, May 23, 2002 2:31:46 PM Local
time
Last Modified: Thursday, May 23, 2002 8:31:46 PM GMT

Check that page in the Pages section, make sure that it's filename is
really set to jewel_switchplates.html, then Save Changes so that it will
prompt a partial regen of this page, then hit the Publish tab and watch
for the message that says it is generating this particlar page. Watch
for error messages that say that it can't be opened for writing, etc.

Also, are you doing uploads? I notice that the title of this page is
surrounded by doublequotes, which M$ Excel sometimes does to fields on
an export. I wonder if it put quotes around the filename field at some
point as well, that could cause problems.

-Loren



Switch Hits wrote:

Loren, I see you answering other questions...no more advice on my
option editing predicament?
--
Jimmy Hilburger
www.switchhits.com

"Switch Hits" <jimmy@switchhits.com> wrote in message
news:adibmi$kp2$1@support.shopsite.com...I made a change to
one of my options in the back end, published it, and the old
options are still there on my site. I deleted all the
options from the same product so there are no options in the
backend...all the old options are still there on the
site...and I can place an order also. I originally used the
power edit. I then went to the individual product and made
the changes...all to no avail. I'm stumped.
Jimmy Hilburger
www.switchhits.com

[Switch Hits]

Loren,

Took off the quotes which I had on a big group of pages that get power edited often. And then Rob from Lexiconn sent me this note below and made adjustments to my site. And it's all working, thank you. And also again, you see why Lexiconn gets so much praise, working behind the scenes to keep their customers up and running...thanks Rob.

Saw your post on the newsgroup. It seems the page jewel_switchplates.html does not have Shopsite write permission anymore. This usually happens when you FTP a page directly to your account. Did you FTP this page up to your account on May 23, as this is the date it was changed?

We have set this page to be writable once again by Shopsite, so that when you publish, Shopsite will make the changes you want it to. It should work fine now.

Feel free to email us for any Shopsite support requests as well as the list, as we can often help in matters such as this

Let us know if this fixes the problem.
--
Jimmy Hilburger
www.switchhits.com



"Loren" <loren_d_c@yahoo.com> wrote in message news:3CFD0FC8.AEAEE7D9@yahoo.com...
Jimmy,
My bet is that this page is either not being overwritten or the current ShopSite page does not have the same filename as this page.

Netscape has a feature that can tell you the date a file was last modified and it says that this particular page was last modified:

Last Modified: Thursday, May 23, 2002 2:31:46 PM Local time
Last Modified: Thursday, May 23, 2002 8:31:46 PM GMT

Check that page in the Pages section, make sure that it's filename is really set to jewel_switchplates.html, then Save Changes so that it will prompt a partial regen of this page, then hit the Publish tab and watch for the message that says it is generating this particlar page. Watch for error messages that say that it can't be opened for writing, etc.

Also, are you doing uploads? I notice that the title of this page is surrounded by doublequotes, which M$ Excel sometimes does to fields on an export. I wonder if it put quotes around the filename field at some point as well, that could cause problems.

-Loren



Switch Hits wrote:

Loren, I see you answering other questions...no more advice on my option editing predicament?
--
Jimmy Hilburger
www.switchhits.com
"Switch Hits" <jimmy@switchhits.com> wrote in message news:adibmi$kp2$1@support.shopsite.com...I made a change to one of my options in the back end, published it, and the old options are still there on my site. I deleted all the options from the same product so there are no options in the backend...all the old options are still there on the site...and I can place an order also. I originally used the power edit. I then went to the individual product and made the changes...all to no avail. I'm stumped.
Jimmy Hilburger
www.switchhits.com

[loren_d_c]

Jimmy,

Glad that they could get it working again for you.

I doubt very seriously that PowerEdit (or any other function in
ShopSite) is responsible for adding any quote marks to page names (or
other fields). The only way this could happen is if the pages were
uploaded with the quotes (as I mentioned before, this is most often seen
in files exported by M$ Excel, although it's possible that other
programs have a similar bug) or if the quotes were manually added by
someone.

-Loren


Switch Hits wrote:

Loren, Took off the quotes which I had on a big group of pages that
get power edited often. And then Rob from Lexiconn sent me this note
below and made adjustments to my site. And it's all working, thank
you. And also again, you see why Lexiconn gets so much praise,
working behind the scenes to keep their customers up and
running...thanks Rob. Saw your post on the newsgroup. It seems the
page jewel_switchplates.html does not have Shopsite write permission
anymore. This usually happens when you FTP a page directly to your
account. Did you FTP this page up to your account on May 23, as this
is the date it was changed?

We have set this page to be writable once again by Shopsite, so that
when you publish, Shopsite will make the changes you want it to. It
should work fine now.

Feel free to email us for any Shopsite support requests as well as the
list, as we can often help in matters such as this

Let us know if this fixes the problem.
--
Jimmy Hilburger
www.switchhits.com

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3CFD0FC8.AEAEE7D9@yahoo.com...Jimmy,

My bet is that this page is either not being overwritten or
the current ShopSite page does not have the same filename as
this page.

Netscape has a feature that can tell you the date a file was
last modified and it says that this particular page was last
modified:

Last Modified: Thursday, May 23, 2002 2:31:46
PM Local time
Last Modified: Thursday, May 23, 2002 8:31:46
PM GMT

Check that page in the Pages section, make sure that it's
filename is really set to jewel_switchplates.html, then Save
Changes so that it will prompt a partial regen of this page,
then hit the Publish tab and watch for the message that says
it is generating this particlar page. Watch for error
messages that say that it can't be opened for writing, etc.

Also, are you doing uploads? I notice that the title of this
page is surrounded by doublequotes, which M$ Excel sometimes
does to fields on an export. I wonder if it put quotes
around the filename field at some point as well, that could
cause problems.

-Loren



Switch Hits wrote:

Loren, I see you answering other questions...no more
advice on my option editing predicament?
--
Jimmy Hilburger
www.switchhits.com

"Switch Hits" <jimmy@switchhits.com> wrote in
message
news:adibmi$kp2$1@support.shopsite.com...I made
a change to one of my options in the back end,
published it, and the old options are still
there on my site. I deleted all the options
from the same product so there are no options in
the backend...all the old options are still
there on the site...and I can place an order
also. I originally used the power edit. I then
went to the individual product and made the
changes...all to no avail. I'm stumped.
Jimmy Hilburger
www.switchhits.com