Missing Forum Messages

[Larry Bohen]

I am missing a large chunk of this forum's messages between the period
1/26/02 - 5/24/02.

What happened to them?

How can they be retrieved?

[Karen Boyle]

"Larry Bohen" wrote:

I am missing a large chunk of this forum's
messages between the period
1/26/02 - 5/24/02.

What happened to them?

How can they be retrieved?

I'm having the same problem. I tried deleting then subscribing
again to the NG and still ended up with only messages since
05/23.

I've been trying to find info on that Authorize.net error
regarding first name and haven't had much success in identifying
what needs to be done to correct the error.

~ Karen Boyle

[loren_d_c]

As far as I can determine, there is nothing wrong with the newsgroup.
All of the messages are there, and I use two newsreaders, Netscape and
Outlook Express.

Two of my co-workers who have never looked at the newsgroup before have
just done so, and they get all of the messages.

There is probably a problem with your reader, see if there is a way to
force it to download all headers that it hasn't downloaded before.
Sometimes by default they are set to only download a certain amount at a
time.

-Loren



Karen Boyle wrote:

"Larry Bohen" wrote:

I am missing a large chunk of this forum's
messages between the period
1/26/02 - 5/24/02.

What happened to them?

How can they be retrieved?

I'm having the same problem. I tried deleting then subscribing
again to the NG and still ended up with only messages since
05/23.

I've been trying to find info on that Authorize.net error
regarding first name and haven't had much success in identifying
what needs to be done to correct the error.

~ Karen Boyle

[Karen Boyle]

"Loren" wrote:

As far as I can determine, there is nothing wrong
with the newsgroup. All of the messages are there,
and I use two newsreaders, Netscape and Outlook
Express.

Two of my co-workers who have never looked at
the newsgroup before have just done so, and they
get all of the messages.

There is probably a problem with your reader, see if
there is a way to force it to download all headers that
it hasn't downloaded before.
Sometimes by default they are set to only download
a certain amount at a time.

Thanks Loren ... as mentioned, I had even deleted the group and
resubscribed. My reader is set-up to download 300
headers/messages.

In reality though, I'd prefer to just get feedback on the
Authorize.Net - no first name - error and how to resolve that
problem.

~ Karen Boyle

[loren_d_c]

Karen,

Check the settings in your Authorize.Net account. There is a section there
somewhere where you can check fields to be required fields. Uncheck the
First Name field. ShopSite does not send a separate First Name field.

If this is not the issue, then ask Authorize.Net if your account requires
more fields than a normal Authorize.net account.

-Loren


"Karen Boyle" <info@NOSHARKSaz1net.com> wrote in message
news:ad13qg$tss$1@support.shopsite.com...

"Loren" wrote:

As far as I can determine, there is nothing wrong
with the newsgroup. All of the messages are there,
and I use two newsreaders, Netscape and Outlook
Express.

Two of my co-workers who have never looked at
the newsgroup before have just done so, and they
get all of the messages.

There is probably a problem with your reader, see if
there is a way to force it to download all headers that
it hasn't downloaded before.
Sometimes by default they are set to only download
a certain amount at a time.


Thanks Loren ... as mentioned, I had even deleted the group and
resubscribed. My reader is set-up to download 300
headers/messages.

In reality though, I'd prefer to just get feedback on the
Authorize.Net - no first name - error and how to resolve that
problem.

~ Karen Boyle