Problem with Search. Getting NO results from search.

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carolannjo
Posts: 1
Joined: Mon Mar 31, 2008 8:25 pm

Problem with Search. Getting NO results from search.

Post by carolannjo »

I have searched the forum and been through the settings. It appears that I have everything checked to index the products in my store, but search produces no results on any words.
Can anyone tell me what might be the problem?
Every page has a search box and is checked to be indexed.
Thanks,
Carol Ann
Carol Ann
Jim
Site Admin
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Post by Jim »

Need more info.
What version of ShopSite? What product level, Pro, Manager, Starter? What template are you using? What fields do you have check for indexing? (Preference > Search Settings > Search indexing). What is the url to a page where we can see the problem?
garyyorke
Posts: 16
Joined: Wed Feb 20, 2008 9:40 am

Search

Post by garyyorke »

Hello:
I have purchased an addtional search module from Nextopia. It works very well and has lots of added features for refining the search function.
Gary
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