Problem with Search. Getting NO results from search.

General ShopSite user discussion

Problem with Search. Getting NO results from search.

Postby carolannjo » Sat Apr 05, 2008 3:05 pm

I have searched the forum and been through the settings. It appears that I have everything checked to index the products in my store, but search produces no results on any words.
Can anyone tell me what might be the problem?
Every page has a search box and is checked to be indexed.
Thanks,
Carol Ann
Carol Ann
carolannjo
 
Posts: 1
Joined: Mon Mar 31, 2008 8:25 pm

Postby Jim » Mon Apr 07, 2008 10:47 am

Need more info.
What version of ShopSite? What product level, Pro, Manager, Starter? What template are you using? What fields do you have check for indexing? (Preference > Search Settings > Search indexing). What is the url to a page where we can see the problem?
Jim
Site Admin
 
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Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Search

Postby garyyorke » Sat Apr 12, 2008 1:36 pm

Hello:
I have purchased an addtional search module from Nextopia. It works very well and has lots of added features for refining the search function.
Gary
garyyorke
 
Posts: 16
Joined: Wed Feb 20, 2008 9:40 am


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