Shipping Confirmation

General ShopSite user discussion
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garya2
Posts: 9
Joined: Tue Feb 12, 2008 6:46 pm
Location: OHIO

Shipping Confirmation

Post by garya2 »

Any way to get Shopsite to send an email to the customer when you bill the order so they know the products they ordered are shipping? My old shopping cart did this automatically when I charged the customer's credit card. Anyway at all to get Shopsite to send a shipping Confirmation? It is time consuming to send it manually to each customer. My credit card processor can send a notice when the order is billed but it does not contain enough information and lacks the customers order number on it.
Jim
Site Admin
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Post by Jim »

ShopSite does not include an automatic shipping notification. I usually just reply to the order notification that I received deleting the Order Processing info and add a note that the product has been shipped.
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