E-Mail Order Notification

General ShopSite user discussion
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spike
Posts: 5
Joined: Fri Feb 29, 2008 2:48 pm

E-Mail Order Notification

Post by spike »

I have one last question (I hope). I'm trying to change where the order notification is sent. Currently the customer gets a receipt (which works) but the order notification goes to the Ipower mailbox which for some reason, which they can't figure out, won't forward to my g-mail account. Is there anyway I can get the notification sent directly to my gmail account. I tried to go into the Hosting Service section but was told I don't have permission. Thanks again for all your help
Jim
Site Admin
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Post by Jim »

Your host has elected to not allow you access to the Preferences > Hosting Service screen so you can't change the setting yourself. You would need to contact them to see if they can/will change the setting to another email address.
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