Digital Download Instructions

General ShopSite user discussion

Digital Download Instructions

Postby bayside » Sun Feb 17, 2008 3:34 am

When users order digital downloads, they get a clickable link on the thank you screen (if option is checked) and on their acknowledgment email. However, it is not intuitively obvious that they need to click that link.

When one uses the send key function, a very clear message is sent with instructions you can specify when you configure the download.

Is there any way to get these instructions to appear on the thank you screen or acknowledgment email or to trigger a Send Key when the user orders the product?
M i k e
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Postby loren_d_c » Mon Feb 18, 2008 9:26 am

Mike,

You can add text to the Thank You screen via the 'Text at the top of the thank you screen' setting in Commerce Setup -> Order System -> Thank You.

-Loren
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digital download

Postby bayside » Mon Feb 18, 2008 9:49 am

thought of that one -- unfortunately, it means that all orders would have that on their thank you screen. but, it would better than the way it is now. just seems odd that the cart would ask you for text and only use it on a manual send.
M i k e
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