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[Paul Perris]

1) Each time I add a new product (15 - 20 a week or more) I have to edit
the products to get the "Add to Cart" and "View Cart" buttons to work.
Without further editing, just the text [ Add to Cart ] and [ View Cart ]
appears regardless of my selection when adding the product.

In regard to the post by Kevin Bell we too have the same problem as above,
if we add multiple products the default
cart buttons appear even if the global settings are correct:

Note that for problem #1, you can set the default Add to Cart and View Cart
buttons for new products in Preferences -> Store Text -> Store Pages.


This seems happen for use when adding multiple products but not if you are
adding just one product.

Cheers,

Paul Perris
www.partydomain.co.uk

[Kevin M. Bell]

That's the problem exactly - because of the nature of my business, I rarely
if ever add one product at a time. Multiple additions always revert to text
cart buttons regardless of the global settings, or settings made during the
product listing.

Kevin M. Bell
www.cameracollectors.com

"Paul Perris" <paul@partydomain.co.uk> wrote in message

In regard to the post by Kevin Bell we too have the same problem as
above,
if we add multiple products the default
cart buttons appear even if the global settings are correct:

Cheers,

Paul Perris
www.partydomain.co.uk

[Gary Kennedy]

If you use Stone Edge Product Manager (www.stoneedge.com) you won't have
this problem. All uploads have the correct buttons.

Gary Kennedy
gkennedy1@hvc.rr.com
"Kevin M. Bell" <kevin@camera-collectors.com> wrote in message
news:a9qr0d$daf$1@support.shopsite.com...

That's the problem exactly - because of the nature of my business, I
rarely
if ever add one product at a time. Multiple additions always revert to
text
cart buttons regardless of the global settings, or settings made during
the
product listing.

Kevin M. Bell
www.cameracollectors.com

"Paul Perris" <paul@partydomain.co.uk> wrote in message

In regard to the post by Kevin Bell we too have the same problem as
above,
if we add multiple products the default
cart buttons appear even if the global settings are correct:

Cheers,

Paul Perris
www.partydomain.co.uk

[Kevin M. Bell]

I know this sounds silly, but when I pay good money for an advanced program
like ShopSite Pro, I would prefer *not* having to buy another relatively
expensive program in order to get all the functions promised!

Kevin M. Bell
www.cameracollectors.com

"Gary Kennedy" <gk@martyshoes.com> wrote in message
news:a9sn5d$ibv$1@support.shopsite.com...

If you use Stone Edge Product Manager (www.stoneedge.com) you won't have
this problem. All uploads have the correct buttons.

[Switch Hits]

Kevin,

I've been looking for the affordable perfect ecommerce system for years. I found it. It's not so much ShopSite as StoneEdge Order Manager and Product Manager. If you're doing any kind of business, it's these two supplementary software programs that will be the real heart of your operation. They have become an indispensable and integral part of my operation. I would encourage you to check them out...they are so reasonably priced for what they do...and they do a lot more than you can even imagine.

Jimmy Hilburger
www.switchhits.com

"Kevin M. Bell" <kevin@camera-collectors.com> wrote in message news:aa1gde$7pk$1@support.shopsite.com...
I know this sounds silly, but when I pay good money for an advanced program
like ShopSite Pro, I would prefer *not* having to buy another relatively
expensive program in order to get all the functions promised!

Kevin M. Bell
www.cameracollectors.com

"Gary Kennedy" <gk@martyshoes.com> wrote in message
news:a9sn5d$ibv$1@support.shopsite.com...

If you use Stone Edge Product Manager (www.stoneedge.com) you won't have
this problem. All uploads have the correct buttons.

[Katrina Morris]

Hi Paul,

You might want to consider custom templates. This way you can hard wire the
button images in the template, as well as the layout of the product etc. And
you can use different layouts for different types of products if you like...

If you don't want to do that, you can set a default button in the
Preferences - Store Text area. Just put the html for the image in the text
area, i.e. <img src="blah.gif" alt="blah, blah, blah">. Then each new item
should use that button.

Good luck,

Kat
"Paul Perris" <paul@partydomain.co.uk> wrote in message
news:a9pr6f$ado$1@support.shopsite.com...

1) Each time I add a new product (15 - 20 a week or more) I have to edit
the products to get the "Add to Cart" and "View Cart" buttons to work.
Without further editing, just the text [ Add to Cart ] and [ View Cart ]
appears regardless of my selection when adding the product.

In regard to the post by Kevin Bell we too have the same problem as
above,
if we add multiple products the default
cart buttons appear even if the global settings are correct:

Note that for problem #1, you can set the default Add to Cart and View
Cart
buttons for new products in Preferences -> Store Text -> Store Pages.


This seems happen for use when adding multiple products but not if you are
adding just one product.

Cheers,

Paul Perris
www.partydomain.co.uk

[PCLearningMall.com]

In a previously posted question regarding testing your features that
requires inputting orders with credit card numbers, Loren responded with a
solution that will work by putting the credit card process on manual while
testing.

This brings up one last question. I am using Verisigns automatic credit
card process system that is currently configured within ShopSite. If I set
this to manual while doing the test, when I go back to the Verisign process
gateway will all the setting still be correct.

Or, stated differently when if I switch back to automatic will I have to
reestablish a connection, or reset up Verisign?

Paul Janke
PCLearningmall.com

[loren_d_c]

You will NOT have to set it up again, the settings are saved in a file (with
the password encrypted, of course). So all you will need to do is select the
VeriSign radio button and it will resume working the way it was previous to
switching to Manual mode.

-Loren




"PCLearningMall.com" wrote:

In a previously posted question regarding testing your features that
requires inputting orders with credit card numbers, Loren responded with a
solution that will work by putting the credit card process on manual while
testing.

This brings up one last question. I am using Verisigns automatic credit
card process system that is currently configured within ShopSite. If I set
this to manual while doing the test, when I go back to the Verisign process
gateway will all the setting still be correct.

Or, stated differently when if I switch back to automatic will I have to
reestablish a connection, or reset up Verisign?

Paul Janke
PCLearningmall.com

[Paul Perris]

Hello,

We have just been upgraded to 6.0.1.3 and I am getting a lot of customers
having problems checking out on our store enough to make me worry there
could be a problem.

I have had five complaints in the last week alone - When I checkout at our
premises and friend of our business do not have any issues but some customer
do.

What would cause checkout issues - could it be older browser versions not
compatable with this new release?

Cheers,

Paul

www.partydomain.co.uk

[loren_d_c]

You would have to be specific about the complaints, like what error messages and
problems are being reported.. I do not know of any current issues with older
browsers.

-Loren


Paul Perris wrote:

Hello,

We have just been upgraded to 6.0.1.3 and I am getting a lot of customers
having problems checking out on our store enough to make me worry there
could be a problem.

I have had five complaints in the last week alone - When I checkout at our
premises and friend of our business do not have any issues but some customer
do.

What would cause checkout issues - could it be older browser versions not
compatable with this new release?

Cheers,

Paul

www.partydomain.co.uk

[Switch Hits]

I also have had too many complaints...but it always seems to be
customer issues. Many times it's the billing address not matching the
credit card address and it gets an error message rather than a
declined message. In the ShopSite backend, I just this weekend
entered verbiage in all the error messages that the customer receives
addressing the matching address issue. I hope this helps my
complaints. I also think that sometimes Authorize.net goes down so
the customer gets an error message....but that's only a feeling.

Jimmy Hilburger
www.switchhits.com


"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D04FC11.34C51367@yahoo.com...

You would have to be specific about the complaints, like what error
messages and
problems are being reported.. I do not know of any current issues
with older
browsers.

-Loren


Paul Perris wrote:

Hello,

We have just been upgraded to 6.0.1.3 and I am getting a lot of
customers
having problems checking out on our store enough to make me worry
there
could be a problem.

I have had five complaints in the last week alone - When I
checkout at our
premises and friend of our business do not have any issues but
some customer
do.

What would cause checkout issues - could it be older browser
versions not
compatable with this new release?

Cheers,

Paul

www.partydomain.co.uk

[Paul Perris]

This is the exact message the customer gets:

The error message says

Error opening new basket database.file

"/export/home/apache/httpd-partydomai/shopsite/partydomai/IP/SSMSB/022679797
..25973"


Cheers,

Paul


"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D04FC11.34C51367@yahoo.com...

You would have to be specific about the complaints, like what error
messages and
problems are being reported.. I do not know of any current issues with
older
browsers.

-Loren


Paul Perris wrote:

Hello,

We have just been upgraded to 6.0.1.3 and I am getting a lot of
customers
having problems checking out on our store enough to make me worry there
could be a problem.

I have had five complaints in the last week alone - When I checkout at
our
premises and friend of our business do not have any issues but some
customer
do.

What would cause checkout issues - could it be older browser versions
not
compatable with this new release?

Cheers,

Paul

www.partydomain.co.uk

[loren_d_c]

Paul,

Did you ever get a resolution to this via your hosting provider? I had emailed
them asking additional questions and never heard back.

-Loren



Paul Perris wrote:

This is the exact message the customer gets:

The error message says

Error opening new basket database.file

"/export/home/apache/httpd-partydomai/shopsite/partydomai/IP/SSMSB/022679797
.25973"

Cheers,

Paul

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3D04FC11.34C51367@yahoo.com...
You would have to be specific about the complaints, like what error
messages and
problems are being reported.. I do not know of any current issues with
older
browsers.

-Loren


Paul Perris wrote:

Hello,

We have just been upgraded to 6.0.1.3 and I am getting a lot of
customers
having problems checking out on our store enough to make me worry there
could be a problem.

I have had five complaints in the last week alone - When I checkout at
our
premises and friend of our business do not have any issues but some
customer
do.

What would cause checkout issues - could it be older browser versions
not
compatable with this new release?

Cheers,

Paul

www.partydomain.co.uk

[Chris Gilbert]

Lauren and gang,

You guys should jump on the bandwagon and like most other commerce
systems/sites have that gratuitous fake image of a credit card
displaying what and where the CCV2 numbers are. That way when a
shopsite store owner needs to use this feature, they don't lose sales
because people don't have a clue what that value is for in the credit
card info part of the checkout form.

Just a thought!

Kind Regards, Chris Gilbert
SiteFusion.net

[Brandon Eley]

On our site there is a text link called "CVV2 Help" that links to pictures
of the numbers on cards... although I don't like it being hosted on
ShopSite's server...

Brandon Eley
2BigFeet.com
Creative Drive & CDHost

"Chris Gilbert" <chris@sitefusion.com> wrote in message
news:3D684F42.6040400@sitefusion.com...

Lauren and gang,

You guys should jump on the bandwagon and like most other commerce
systems/sites have that gratuitous fake image of a credit card
displaying what and where the CCV2 numbers are. That way when a
shopsite store owner needs to use this feature, they don't lose sales
because people don't have a clue what that value is for in the credit
card info part of the checkout form.

Just a thought!

Kind Regards, Chris Gilbert
SiteFusion.net