6.03 upgrade problems

[Bill Werle]

Hello,

We recently installed the 6.03 upgrade/patch and now we have a store that
when a customer orders a product they are shown the product info but there
are no buttons to go to checkout. Anybody experience this?

We're on a linux box and I've reran the upgrade which didn't help. The log
files are not generating an error. I've went into the data/ip /moreip dir's
and deleted the SSM**** files for my order which then results in a complete
order page one time only. It won't take the zip code and then when I hit
back and order another item I get the shopping cart with no buttons.

Any idea's would be great.

Thanks,

Bill Werle

[loren_d_c]

Check your Tax settings in Commerce Setup -> Sales Tax and make sure they
are what you intended. This might be the problem, not sure. You should only
be seeing the Zip Code box if you have configured sales tax by zip code
and/or if you have setup the UPS real-time rate feature.

-Loren


"Bill Werle" <wwerle@nwadv.com> wrote in message
news:abf7fe$8ki$1@support.shopsite.com...

Hello,

We recently installed the 6.03 upgrade/patch and now we have a store that
when a customer orders a product they are shown the product info but there
are no buttons to go to checkout. Anybody experience this?

We're on a linux box and I've reran the upgrade which didn't help. The log
files are not generating an error. I've went into the data/ip /moreip
dir's
and deleted the SSM**** files for my order which then results in a
complete
order page one time only. It won't take the zip code and then when I hit
back and order another item I get the shopping cart with no buttons.

Any idea's would be great.

Thanks,

Bill Werle

[Bill Werle]

Thank You.

They had no tax settings set up in their backoffice and they don't have the
extra features enabled so UPS was not a factor. I set their tax up properly for
them and the cart is now functioning and the buttons are back.

Bill Werle

Loren wrote:

Check your Tax settings in Commerce Setup -> Sales Tax and make sure they
are what you intended. This might be the problem, not sure. You should only
be seeing the Zip Code box if you have configured sales tax by zip code
and/or if you have setup the UPS real-time rate feature.

-Loren

"Bill Werle" <wwerle@nwadv.com> wrote in message
news:abf7fe$8ki$1@support.shopsite.com...
Hello,

We recently installed the 6.03 upgrade/patch and now we have a store that
when a customer orders a product they are shown the product info but there
are no buttons to go to checkout. Anybody experience this?

We're on a linux box and I've reran the upgrade which didn't help. The log
files are not generating an error. I've went into the data/ip /moreip
dir's
and deleted the SSM**** files for my order which then results in a
complete
order page one time only. It won't take the zip code and then when I hit
back and order another item I get the shopping cart with no buttons.

Any idea's would be great.

Thanks,

Bill Werle

--
Bill Werle
Interlink Advantage
509-455-3443