Google Analytics Not Reading Total Goal Value

General ShopSite user discussion

Google Analytics Not Reading Total Goal Value

Postby extragear » Thu Nov 08, 2007 9:52 am

Greetings:

I dont think we've ever gotten our Google Analytics profile for our shopsite website to show a total goal value. I've checked the hidden form and other possible problems but do not see what the issue is.

Most of the other data appears to be showing up fine.

So my question is, is anyone else experiencing this? We use custom templates.

Thanks
extragear
 
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Postby loren_d_c » Thu Nov 08, 2007 10:22 am

Do you have ShopSite v8.3.1 or newer? If not, I would suggest you upgrade, see:

http://support.shopsite.com/kbase/view_answer.php?questionID=S5524

* fixes an issue when Google Analytics is enabled where Google Analytics goals and funnels were not tracking a unique shopper through the shopping cart if the domain name changes between the initial shopping cart screen and the secure checkout screen.


-Loren
loren_d_c
 
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