Hi,
I have been a shopsite user for the last three years and recently decided to
become a shopsite reseller. But I am a user first and formost. I am also a
web developer who has worked with many different shopping carts.
I just wanted to say that I have received excellent customer support from
shopsite, especially now that they bought the company back. In my
experience with software in general, sometimes we don't not get answers from
any software companies as quickly as we would like. But with shopsite I
always at least get an answer, and normally in a timely manner.
No, the software isn't "perfect" but it has most of the important features
needed and the goal is to progress and keep adding (user registration for
eg).
No one is "forcing" me to use shopsite. I support the shopsite people who
work hard at answering our questions and who try to make shopsite fit us
all, a day at a time.
Sincerely,
Kevin Sullivan
Www.vantelweb.com