Adding message, shopping cart page above customer text box.

[sroehlk]

I want to add text above the customer text box on the shopping cart page.
I assume I will have to make a custom template which I will do by copying the one I am using now. But where on html page am I going to enter text so it appears by the text box.

My site is www.indtags.com/store My items have a lot of variables and I have done what I can to accomodate them. Any better way of doing it?

Thanks

Steve

[JeremeD]

You can go to Preferences > Store Text > Shopping Cart and change that text in the "Ordering Instructions" field.

[Jeff]

Recent versions of Shopsite (Pro only?) now have the ability to add a "Customer Text Entry Header" with the product entry process. The resulting header appears directly above the text entry box. I'm pretty sure you can't place that kind of header using a custom template.

We offer products where complex embroidery selections are required. (thread color, style, and of course the text). We've spent a lot of time polishing and simplifying this over the years. That included a fair amount of CCS customization to the text entry process.

Many of our customers ARE brain surgeons, and they used to have trouble with embroidery options until we and Shopsite improved things.

[sroehlk]

I entered text on the shopping cart but that puts the text over the wrong box. It must be like shipping instructions.

I was not very clear, I want to enter text on the item box in the shopping cart but in line with the item ordered. I put a box in with the product, but it shows up in the shopping cart, with each item ordered.

That box is just hanging out with nothing by it, there has to be a way to explain what you want the customer to enter.
You can see what I am talking about, just add an item to the cart and checkout. YOu will see the white box with no instructions.

If a person orders more than one item I need them to be able to enter text for each item.

Any other ideas?

[Jeff]

Here's how we handle embroidery for labcoats in Shopsite Pro 8.3. Enter a coat to see how it shows up in our cart.
http://www.ackley-uniforms.com/landau_3138.htm

We use css to format the embroidery text in the textarea box so that it looks more like real sewn embroidery and is rather large, making it less likely the customer will overlook a typing mistake. The large bold font helps the customer understand that he is limited to roughly 24 characters and three lines. We added the dashed border and grey background so it would be super-clear where the customer is to enter text.

Note the header directly over the box which even includes a link to a popup with additional info.

This was probably over-kill but we used to get tons of emails/calls from customers (often doctors) who were puzzled by the process. With each of our many enhancements to the process, questions diminished.

I'm not a programmer. This was all done by trial and error. I'd be interested in comments from Pros who have tackled similar situations.

[JeremeD]

You could just put the customer text entry box right with the product itself.

Depending on how far you've deviated from the custom templates, you may be able to just toggle in on in the back office. You can read about it here: http://shopsite.com/help/8.3/en-US/sc/p ... oduct.html at the "Customer Text Entry" sections.

If your templates are all custom, you can read about the tag itself here: http://shopsite.com/help/8.3/en-US/sc/p ... oduct.html Scroll to the [-- PRODUCT.OptionsBox --] tag.

[sroehlk]

You could just put the customer text entry box right with the product itself.

Depending on how far you've deviated from the custom templates, you may be able to just toggle in on in the back office. You can read about it here: http://shopsite.com/help/8.3/en-US/sc/p ... oduct.html at the "Customer Text Entry" sections.

If your templates are all custom, you can read about the tag itself here: http://shopsite.com/help/8.3/en-US/sc/p ... oduct.html Scroll to the [-- PRODUCT.OptionsBox --] tag.

I use manager not pro.

[sroehlk]

Here's how we handle embroidery for labcoats in Shopsite Pro 8.3. Enter a coat to see how it shows up in our cart.
http://www.ackley-uniforms.com/landau_3138.htm

We use css to format the embroidery text in the textarea box so that it looks more like real sewn embroidery and is rather large, making it less likely the customer will overlook a typing mistake. The large bold font helps the customer understand that he is limited to roughly 24 characters and three lines. We added the dashed border and grey background so it would be super-clear where the customer is to enter text.

Note the header directly over the box which even includes a link to a popup with additional info.

This was probably over-kill but we used to get tons of emails/calls from customers (often doctors) who were puzzled by the process. With each of our many enhancements to the process, questions diminished.

I'm not a programmer. This was all done by trial and error. I'd be interested in comments from Pros who have tackled similar situations.

You system makes things very easy. Nice setup.
I may have to look at changing to Pro.

[sroehlk]

Just upgraded to pro.

I was able to add text. thanks everyone.

Steve