ShopSite Forums

We have a customer that one item, but the item ships in 5 boxes. The problem is when you add the item to the shopping cart, It is not giving a correct weight for the shipping and the change comes out a lot lower than the actual shipping cost. I have tried to set up sub products for the item, but I cannot get it to work the way the customer wants it to. What they are wanting is basically to have one add to cart button and when it is clicked, the five separate boxes will be added into the cart.. Kind of an automated setup. This way I could enter the sub products with the separate dimensions for each box and get an accurate shipping cost. The customer doesnt want to go a flat rate shipping direction, but at this point is all I can think of for the solution. Any help will be greatly appreciated.

You would need to use a multi-add to cart form to submit all the items at ones to the cart. See the help at http://www.shopsite.com/help/10.2/en-US/install/custom.template.multi-add.html
There could be problems doing it this way though since it would create line items in the cart for each Subproduct,
What happens if the shopper deletes some of the items from the cart? I presume that each "box" would be a 0.00 price item and just have the weight for that component? Is the shopper going to be confused by having multiple items added to the cart when they only clicked one add to cart button?

Thanks! I looked at the link. What we are wanting to do is just have the option for one button. When the one button is hit. It will add five cartons to the cart. Our customer doesnt want to have to depend on the customer not adding all five cartons. If one of the cartons gets left off, it can skew the shipping cost out of whack and depending on which carton is lost, it could heavily affect their profit.