ShopSite Forums

Hi,

We are using the new Shopsite gift certificates and they are great. We
have one problem, though. Sometimes we are sold out of items and contact
the customer to substitute something else or remove the missing item. This
will change the order total. Currently there is no way to adjust the
amount remaining in a gift certificate. Are there plans to change this?

Thanks,

Katrina

Hi Katarina,

how about to create a one time coupon for the difference amout for the time
being?

I agree that the editing of the gift certificates amount should be possible.

Best regards,

Niko

"Katrina Morris" <katrina@rexart.com> schrieb im Newsbeitrag
news:cpv2tl$bu0$1@eval.shopsite.com...
Hi,

We are using the new Shopsite gift certificates and they are great. We
have one problem, though. Sometimes we are sold out of items and contact
the customer to substitute something else or remove the missing item. This
will change the order total. Currently there is no way to adjust the
amount remaining in a gift certificate. Are there plans to change this?

Thanks,

Katrina