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I have run in to the problem of coupons not working properly when a customer
is purchasing a gift certificate. It works fine if a hard product is
purchased along with a gift certificate. If I run a test buying only a gift
certificate it seems to work on the first test then the next test it does
not. The coupon is set for more than one use.

L. Land

Coupons cannot be applied to the purchase of a gift certificate. They
may apply to other items in the cart but not to the gift certificate
price itself.

Jim

L. Land wrote:

I have run in to the problem of coupons not working properly when a
customer is purchasing a gift certificate. It works fine if a hard
product is purchased along with a gift certificate. If I run a test
buying only a gift certificate it seems to work on the first test then
the next test it does not. The coupon is set for more than one use.

L. Land