What Features does Shopsite lack, which you wish it had?
Posted: Mon Sep 06, 2004 5:18 pmI am considering switching our store from Yahoo Store to Shopsite, and so
I'm wondering what features Shopsite lacks which we may not have thought of
and could run into later.
Here are some of the features we currently rely on in Yahoo Store. It would
be great to know which ones we can get with Shopsite and which we can't, and
also which other features you guys wish Shopsite had which it doesn't:
Features of Yahoo Store which we rely on:
- When viewing an order, ability to see:
-- IP address of customer
-- referring URL
-- whether it is a repeat customer (with links to the previous orders for
that customer)
-- payment method
-- card number
-- approval status and AVS status
-- shipping status (and tracking number, if shipped)
- Ability to search for orders by partial name, email address, credit card
number, etc.
- In reports for any given period:
-- total pageviews
-- total unique users
-- orders / user
-- total $ of orders
-- number of orders
-- number of products / order
-- monthly totals
-- graphs
-- number of carts
-- orders/cart (cart abandonment)
-- click trails
-- referrers
-- orders for any given referrer (with a link to the orders)
- Ability to do a manual authorize, charge or refund (but maybe this could
be done in a web-based gateway like Authorize.net?)
- Ability to restrict which countries can be selected as shipping and
billing addresses (so that we can avoid accepting orders from countries
which have very high fraud rates).
- Ability to modify orders in the following ways:
-- change shipping options (and cost)
-- give a discount
-- add or delete items
-- combine orders
If Shopsite doesn't do some of these but you know of a work-around or add-in
program that will do it, please let me know that too.
Thanks for your help and comments!
I'm wondering what features Shopsite lacks which we may not have thought of
and could run into later.
Here are some of the features we currently rely on in Yahoo Store. It would
be great to know which ones we can get with Shopsite and which we can't, and
also which other features you guys wish Shopsite had which it doesn't:
Features of Yahoo Store which we rely on:
- When viewing an order, ability to see:
-- IP address of customer
-- referring URL
-- whether it is a repeat customer (with links to the previous orders for
that customer)
-- payment method
-- card number
-- approval status and AVS status
-- shipping status (and tracking number, if shipped)
- Ability to search for orders by partial name, email address, credit card
number, etc.
- In reports for any given period:
-- total pageviews
-- total unique users
-- orders / user
-- total $ of orders
-- number of orders
-- number of products / order
-- monthly totals
-- graphs
-- number of carts
-- orders/cart (cart abandonment)
-- click trails
-- referrers
-- orders for any given referrer (with a link to the orders)
- Ability to do a manual authorize, charge or refund (but maybe this could
be done in a web-based gateway like Authorize.net?)
- Ability to restrict which countries can be selected as shipping and
billing addresses (so that we can avoid accepting orders from countries
which have very high fraud rates).
- Ability to modify orders in the following ways:
-- change shipping options (and cost)
-- give a discount
-- add or delete items
-- combine orders
If Shopsite doesn't do some of these but you know of a work-around or add-in
program that will do it, please let me know that too.
Thanks for your help and comments!