ShopSite Forums

In the State/Province section, of our ShopSite Pro store, is this choice:
Select One;n
Outside US and Canada;FOREIGN

If the customer selects it, the word FOREIGN shows up in their ShopSite and
Order Manager orders. Each such occurence has to be manually edited (in
Order Manager) to remove the word FOREIGN.

Can the State/Province information be blank?

I'd like to not have anything appear in the State/Province area if the
customer is outside the US/Canada.

"Outside US and Canada;FOREIGN" is not a default ShopSite option, so it
was added by someone else. The semi-colon and everything after that is
not required, so just try removing the ;FOREIGN from the end of that
option (in Commerce Setup -> State and Country).

No, the state pull-down cannot be circumvented depending on country
selected, I would imagine that this is why the "Outside US and Canada"
option was added by someone in the first place.

-Loren



Larry Bohen wrote:
In the State/Province section, of our ShopSite Pro store, is this
choice:
Select One;n
Outside US and Canada;FOREIGN

If the customer selects it, the word FOREIGN shows up in their ShopSite
and
Order Manager orders. Each such occurence has to be manually edited (in
Order Manager) to remove the word FOREIGN.

Can the State/Province information be blank?

I'd like to not have anything appear in the State/Province area if the
customer is outside the US/Canada.

I removed the :FOREIGN portion so the statement is now:

Select One;n
Outside US and Canada

I placed a test order and now the phrase "Outside US and Canada" shows up in
the State/Province field of the ShopSite and Order Manager orders.

Did I misunderstand your advice below or is this the way it is supposed to
work?

I removed the :FOREIGN portion so the statement is now:

Select One;n
Outside US and Canada

I placed a test order and now the phrase "Outside US and Canada" shows up in
the State/Province field of the ShopSite and Order Manager orders.

Did I misunderstand your advice below or is this the way it is supposed to
work?

--
Larry Bohen
www.audiobooksonline.com
"Loren" <loren_d_c@yahoo.com> wrote in message
news:c7986p$7q6$1@support.shopsite.com...
"Outside US and Canada;FOREIGN" is not a default ShopSite option, so it
was added by someone else. The semi-colon and everything after that is
not required, so just try removing the ;FOREIGN from the end of that
option (in Commerce Setup -> State and Country).

No, the state pull-down cannot be circumvented depending on country
selected, I would imagine that this is why the "Outside US and Canada"
option was added by someone in the first place.

-Loren



Larry Bohen wrote:
In the State/Province section, of our ShopSite Pro store, is this
choice:
Select One;n
Outside US and Canada;FOREIGN

If the customer selects it, the word FOREIGN shows up in their ShopSite
and
Order Manager orders. Each such occurence has to be manually edited (in
Order Manager) to remove the word FOREIGN.

Can the State/Province information be blank?

I'd like to not have anything appear in the State/Province area if the
customer is outside the US/Canada.

As I understand it, the text BEFORE the ; is the option text. The text
AFTER the
semicolon is its value. If there is no semicolon, then the value defaults
to the
option text. Perhaps you could try leaving the semicolon in and putting a
blank
space after it.

Chris

MLCS

Larry Bohen wrote:

I removed the :FOREIGN portion so the statement is now:

Select One;n
Outside US and Canada

I placed a test order and now the phrase "Outside US and Canada" shows
up in
the State/Province field of the ShopSite and Order Manager orders.

Did I misunderstand your advice below or is this the way it is supposed
to
work?

--
Larry Bohen
www.audiobooksonline.com
"Loren" <loren_d_c@yahoo.com> wrote in message
news:c7986p$7q6$1@support.shopsite.com...
"Outside US and Canada;FOREIGN" is not a default ShopSite option, so
it
was added by someone else. The semi-colon and everything after that is
not required, so just try removing the ;FOREIGN from the end of that
option (in Commerce Setup -> State and Country).

No, the state pull-down cannot be circumvented depending on country
selected, I would imagine that this is why the "Outside US and Canada"
option was added by someone in the first place.

-Loren



Larry Bohen wrote:
In the State/Province section, of our ShopSite Pro store, is this
choice:
Select One;n
Outside US and Canada;FOREIGN

If the customer selects it, the word FOREIGN shows up in their
ShopSite
and
Order Manager orders. Each such occurence has to be manually edited
(in
Order Manager) to remove the word FOREIGN.

Can the State/Province information be blank?

I'd like to not have anything appear in the State/Province area if
the
customer is outside the US/Canada.

I added the semicolon with a space after it and "Outside US and Canada"
still shows up in ShopSite and Order Manager orders.

I suppose I could have some character after the semicolon but this would
also show up in ShopSite and Order Manager orders and would have to be
manually removed from the address.

Any other thoughts?