ShopSite Forums

Just curious...where are these orders coming from and how/when did they
start? We've never seen anything like this, but it sounds troubling...

Chris

mlcswoodworking.com

Brandon Eley wrote:


We are getting a LOT (hundreds per day) of attempted fraudulent
transactions and our ISP is at a loss. We are banning entire class C and
B IP blocks to no avail. They just keep hopping to completely different
ISP's and start again in literally minutes.

Fortunately NONE of the transactions have been approved... we require an
AVS match and all they have is the card numbers. I think they may be
randomly generated. Anyway...

Is there anyway to set a MAXIMUM order amount in ShopSite? I know you
can set a minimum... we sell shoes, so the max amount anyone would
reaslistically order is about $500 for several pair. All of the
fraudulent orders are $1000 and up.

If these orders start getting through we'll be hit with per-transaction
authorization charges from our merchant account, and at $0.25 each
that's a lot of money considering the number of attempts.

Any help would be appreciated...

--

Brandon Eley
2BigFeet.com
brandon@2bigfeet.com
www.2bigfeet.com

We are getting a LOT (hundreds per day) of attempted fraudulent
transactions and our ISP is at a loss. We are banning entire class C and
B IP blocks to no avail. They just keep hopping to completely different
ISP's and start again in literally minutes.

Fortunately NONE of the transactions have been approved... we require an
AVS match and all they have is the card numbers. I think they may be
randomly generated. Anyway...

Is there anyway to set a MAXIMUM order amount in ShopSite? I know you
can set a minimum... we sell shoes, so the max amount anyone would
reaslistically order is about $500 for several pair. All of the
fraudulent orders are $1000 and up.

If these orders start getting through we'll be hit with per-transaction
authorization charges from our merchant account, and at $0.25 each
that's a lot of money considering the number of attempts.

Any help would be appreciated...

--

Brandon Eley
2BigFeet.com
brandon@2bigfeet.com
www.2bigfeet.com

We are getting a LOT (hundreds per day) of attempted fraudulent
transactions and our ISP is at a loss. We are banning entire class C and
B IP blocks to no avail. They just keep hopping to completely different
ISP's and start again in literally minutes.

Fortunately NONE of the transactions have been approved... we require an
AVS match and all they have is the card numbers. I think they may be
randomly generated. Anyway...

Is there anyway to set a MAXIMUM order amount in ShopSite? I know you
can set a minimum... we sell shoes, so the max amount anyone would
reaslistically order is about $500 for several pair. All of the
fraudulent orders are $1000 and up.

If these orders start getting through we'll be hit with per-transaction
authorization charges from our merchant account, and at $0.25 each
that's a lot of money considering the number of attempts.

Any help would be appreciated...

--

Brandon Eley
2BigFeet.com
brandon@2bigfeet.com
www.2bigfeet.com

We are getting a LOT (hundreds per day) of attempted fraudulent
transactions and our ISP is at a loss. We are banning entire class C and
B IP blocks to no avail. They just keep hopping to completely different
ISP's and start again in literally minutes.

Fortunately NONE of the transactions have been approved... we require an
AVS match and all they have is the card numbers. I think they may be
randomly generated. Anyway...

Is there anyway to set a MAXIMUM order amount in ShopSite? I know you
can set a minimum... we sell shoes, so the max amount anyone would
reaslistically order is about $500 for several pair. All of the
fraudulent orders are $1000 and up.

If these orders start getting through we'll be hit with per-transaction
authorization charges from our merchant account, and at $0.25 each
that's a lot of money considering the number of attempts.

Any help would be appreciated...

--

Brandon Eley
2BigFeet.com
brandon@2bigfeet.com
www.2bigfeet.com