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Inv# and Description not appearing in Email Receipts with Au

PostPosted: Fri Oct 17, 2003 5:35 am
by Vince Salese
The auto genereated email receipt to my customers does not show the Invoice#
or the Description. They're both blank. Is this a ShopSite setting or an
AuthNet setting - or both! that I've missed. Here's an example:
========= GENERAL INFORMATION =========

Merchant : Ahoy Captain

Date/Time : 17-Oct-2003 08:05:55 AM

========= ORDER INFORMATION =========

Invoice :

Description :

Amount : 34.45 (USD)

Payment Method : Visa

==== BILLING INFORMATION ===





Any help would be appreciated.

vince@ahoycaptain.com

Re: Inv# and Description not appearing in Email Receipts wit

PostPosted: Fri Oct 17, 2003 9:21 am
by loren_d_c
That is the Authorize.net email, not the ShopSite-generated email. The
ShopSite-generated email contains that information. You can turn of the
Authorize.net emails in Authorize.net's settings so that duplicate
receipts aren't sent.

-Loren



Vince Salese wrote:
The auto genereated email receipt to my customers does not show the Invoice#
or the Description. They're both blank. Is this a ShopSite setting or an
AuthNet setting - or both! that I've missed. Here's an example:
========= GENERAL INFORMATION =========

Merchant : Ahoy Captain

Date/Time : 17-Oct-2003 08:05:55 AM

========= ORDER INFORMATION =========

Invoice :

Description :

Amount : 34.45 (USD)

Payment Method : Visa

==== BILLING INFORMATION ===





Any help would be appreciated.

vince@ahoycaptain.com