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error

PostPosted: Thu Aug 14, 2003 10:38 am
by gallery
When orders are placed, this page comes up with an error.

https://authorize.directsecurity.net/cg ... ankyou.cgi

Can someone help me start in on this?

Thanks,


Marje

Re: error

PostPosted: Thu Aug 14, 2003 8:42 pm
by Guest
Problems with cgis not running is most often something to do with the
server so the first place to start is with your ISP where your ShopSite
store is hosted. If they can't help and they are a ShopSite partner
then they can contact ShopSite directly for support assistance. If they
are not a ShopSite partner you can purchase support directly from
ShopSite on a yearly basis or per incident by going to
http://shopsite.com/support_pricing.html.

Jim

gallery wrote:

When orders are placed, this page comes up with an error.

https://authorize.directsecurity.net/cg ... ankyou.cgi

Can someone help me start in on this?

Thanks,


Marje



Re: error

PostPosted: Fri Aug 15, 2003 6:35 pm
by gallery
Thanks !



<jstavast@xmission.com> wrote in message
news:bhhkec$3jl$1@support.shopsite.com...
Problems with cgis not running is most often something to do with the
server so the first place to start is with your ISP where your ShopSite
store is hosted. If they can't help and they are a ShopSite partner
then they can contact ShopSite directly for support assistance. If they
are not a ShopSite partner you can purchase support directly from
ShopSite on a yearly basis or per incident by going to
http://shopsite.com/support_pricing.html.

Jim

gallery wrote:

When orders are placed, this page comes up with an error.

https://authorize.directsecurity.net/cg ... ankyou.cgi

Can someone help me start in on this?

Thanks,


Marje