ShopSite Forums

We are getting this error message when trying to use search on our site:

Error

----------------------------------------------------------------------------
----

(#11300121) Cannot open keyword.gdb. It may be in use. Error: File open
error


I have tried a full regen with no luck.

Ay ideas?

Cheers,



Paul

Paul,

You need to have at least one ShopSite Page with the "Product Search Field"
checkbox (Pages -> Edit Page Contents) or a Publish/regen will not create the
index files (one of which is keyword.gdb) needed for the search.

See the solutions in the ShopSite Knowledgebase regarding this issue at
http://support.shopsite.com/kbase , search for S02667.

-Loren




Paul Perris wrote:

We are getting this error message when trying to use search on our site:

Error

----------------------------------------------------------------------------
----

(#11300121) Cannot open keyword.gdb. It may be in use. Error: File open
error

I have tried a full regen with no luck.

Ay ideas?

Cheers,

Paul