ShopSite Forums

We are adding a returns policy in our check screen that requires a customer
to check a box indicating they have read our policy. When we check out on a
Mac system, no problems. When I use two different PC systems (using IE 6.0
or AOL) I get an error stating that "field01 is not defined" and the
transaction can not be completed.

VeriSign is requiring that we use this policy field.

Can anyone point me in the right direction to solve this problem? Thanks!

David Martin
Connections Skate Shop

(web site not live yet because of this issue)

Can you give us an example order button so we can see what your checkout screen
source looks like?

-Loren


David wrote:

We are adding a returns policy in our check screen that requires a customer
to check a box indicating they have read our policy. When we check out on a
Mac system, no problems. When I use two different PC systems (using IE 6.0
or AOL) I get an error stating that "field01 is not defined" and the
transaction can not be completed.

VeriSign is requiring that we use this policy field.

Can anyone point me in the right direction to solve this problem? Thanks!

David Martin
Connections Skate Shop

(web site not live yet because of this issue)