ShopSite Forums

In ShopSite Pro 6.3, when customers choose a country other than the U.S. or
Canada on the Shopping Cart page, they still end up seeing the
State/Province List on the Checkout page. Is this the way it's supposed to
work?

It almost appears that a customer in Germany would have to choose a U.S. or
Canadian State or Province just to complete their order, even though that
obviously wouldn't make any sense.

Thanks,
Mark

Yes, that is what would happen, but you can edit the state pull-down to your
heart's content, so you can add a 'No State' or 'None' option to the state
pull-down if you want.

-Loren


Mark Raymond wrote:

In ShopSite Pro 6.3, when customers choose a country other than the U.S. or
Canada on the Shopping Cart page, they still end up seeing the
State/Province List on the Checkout page. Is this the way it's supposed to
work?

It almost appears that a customer in Germany would have to choose a U.S. or
Canadian State or Province just to complete their order, even though that
obviously wouldn't make any sense.

Thanks,
Mark