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I recently upgraded to 6.2.1 on Solaris-Sparc. We have been seeing
intermittent errors ever since then. Here is the trouble: The customer
adds
some products to their cart and completes an order. The customer receives
a
correct email, and the order notification email is also correct, BUT: when
welogging in to download the order, 'phantom' products have appeared in
the
order, always as the very last item. For example, see this order here:

Order #3375, Date: Tue Jan 21 01:42:01 2003

Qty. Name SKU Each Total
1 ps2008 - HP Carb Intake Manifold ps2008 $13.50 $13.50
2 ps2014 - HP Carb Gasket ps2014 $2.25 $4.50
1 s15 - Cool Head G230RC (3 Hole) s15 $42.00 $42.00
Silver
Sub Total $18.00
Tax Total $0.00
Shipping: Ground $0.00
Total $18.00

The product with SKU # s15 was not ordered by the customer, and does not
calculate in the total price, but it is displayed as part of the order.
Help, anyone?

Just wondering if you are still seeing this problem?

-David H.

"Daves Discount Motors" <webmaster@davesmotors.com> wrote in message
news:b0iim1$c4m$1@support.shopsite.com...
I recently upgraded to 6.2.1 on Solaris-Sparc. We have been seeing
intermittent errors ever since then. Here is the trouble: The customer
adds
some products to their cart and completes an order. The customer
receives
a
correct email, and the order notification email is also correct, BUT:
when
welogging in to download the order, 'phantom' products have appeared in
the
order, always as the very last item. For example, see this order here:

Order #3375, Date: Tue Jan 21 01:42:01 2003

Qty. Name SKU Each Total
1 ps2008 - HP Carb Intake Manifold ps2008 $13.50 $13.50
2 ps2014 - HP Carb Gasket ps2014 $2.25 $4.50
1 s15 - Cool Head G230RC (3 Hole) s15 $42.00 $42.00
Silver
Sub Total $18.00
Tax Total $0.00
Shipping: Ground $0.00
Total $18.00

The product with SKU # s15 was not ordered by the customer, and does not
calculate in the total price, but it is displayed as part of the order.
Help, anyone?