ShopSite Forums

We are haveing some difficulty with email receipts to the customer in
ShopSite Pro 6.1.1. The order is going into the DB correctly. Most
customers purchase only one item, typically a gift basket or similar.
However, some customers are purchaseing multiple items, the order is
process correctly except that the email receipt ot the customer only
shows the first line item.

The site is http://www.casadefruta.com.

We do use the orderAPI on this store and have send email receipt turned
on also.

Wes Rolley

Are you sure that ordering multiple items is the common factor? I just ordered
two items from your store and the email receipt looks just fine, I see both items
and all the totals, etc.

-Loren


Wes Rolley wrote:

We are haveing some difficulty with email receipts to the customer in
ShopSite Pro 6.1.1. The order is going into the DB correctly. Most
customers purchase only one item, typically a gift basket or similar.
However, some customers are purchaseing multiple items, the order is
process correctly except that the email receipt ot the customer only
shows the first line item.

The site is http://www.casadefruta.com.

We do use the orderAPI on this store and have send email receipt turned
on also.

Wes Rolley