Shopsite FTP Access For Patches

[The Race Car Store]

Loren or someone?

Where do I get information for ftp access to download server patches
from the shopsite ftp site.

ip address
user
password

To resolve SS459 Problem in Knowledgeable for 6.1.1

Ron Rizzi
Proficient Ideas

[loren_d_c]

Ron,

Contact your hosting provider/ShopSite reseller (Verio/Rapidsite, in
your case). Their upper level tech support should have access and can
get and install the patches for you. If they don't already have the
access info, they (Verio) can get it from ShopSite's tech support
department.

-Loren


The Race Car Store wrote:

Loren or someone?

Where do I get information for ftp access to download server patches
from the shopsite ftp site.

ip address
user
password

To resolve SS459 Problem in Knowledgeable for 6.1.1

Ron Rizzi
Proficient Ideas

[Ron Rizzi]

Loren:

Thanks. I did contact them and ask them to do it.

Yesterday they said that I can install the patch to the server and that it
would not be supported? I contacted them again and the case is still open.
They could not tell me if S459 was installed. I am still waiting to hear.

Also, since the site www.racecarstore.com is using frames the new SP1
service pack for Windows XP and ie6.0 under the default setting for
privacy sets the "privacy icon" to "-" untrusted site in the browser,
lower right next to the lock icon. They said that it is because the site
is running in a frame. I thought that since both issues are cookie related
and the SP1 has moved the provacy level up the S459 patch may reconcile
this issue to. They don't know.

If you return to "Internet Options" and set the privacy level to accept
all cookies the problem goes away. Any ideas. Most folks will leave the
default set. And it may be impeding the sales success of the site.

Ron

Loren wrote:

Ron,

Contact your hosting provider/ShopSite reseller (Verio/Rapidsite, in
your case). Their upper level tech support should have access and can
get and install the patches for you. If they don't already have the
access info, they (Verio) can get it from ShopSite's tech support
department.

-Loren

The Race Car Store wrote:

Loren or someone?

Where do I get information for ftp access to download server patches
from the shopsite ftp site.

ip address
user
password

To resolve SS459 Problem in Knowledgeable for 6.1.1

Ron Rizzi
Proficient Ideas