ShopSite Forums

We are getting the following "glitch" on the Order retrieval page.
Whenever we have a new order and go to print it out, there are three old
orders we have already printed that still show as new, and the real new
order is not listed. The new orders appear only after we click on one of
the "fake" new orders and go back to the order page. This has been going on
for a few days now, and downloading the orders from the site and deleting
the old orders did not change this.

It has been ocurring on the two of our sites which get the most orders, and
most frequently on our main site, sewvacdirect.

Can someone advise on what could be causing this?

Thanks,
Ben
www.sewvacdirect.com
www.hwtvacuums.com
www.sewingmachinecabinets.com

Sounds like your web browser is caching the Orders page, change your web
browser
settings to not do the caching or whenever you go to the Orders screen
initially, hit the refresh button.

-Loren


Ben Ziegler wrote:

We are getting the following "glitch" on the Order retrieval page.
Whenever we have a new order and go to print it out, there are three old
orders we have already printed that still show as new, and the real new
order is not listed. The new orders appear only after we click on one
of
the "fake" new orders and go back to the order page. This has been
going on
for a few days now, and downloading the orders from the site and
deleting
the old orders did not change this.

It has been ocurring on the two of our sites which get the most orders,
and
most frequently on our main site, sewvacdirect.

Can someone advise on what could be causing this?

Thanks,
Ben
www.sewvacdirect.com
www.hwtvacuums.com
www.sewingmachinecabinets.com