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Urgent Help

PostPosted: Wed Nov 20, 2002 12:39 pm
by Paul Perris
Our customers are getting the following error message:

Also order are dupliacted one customers order has come in 10 times!!!

Any ideas - please

Error

----------------------------------------------------------------------------
----

(#11300095) (#11300091)

There was an error sending your email receipt.

Solution:
Your email address paul@partydomain.co.uk does not exist.

However, your order has been processed correctly.
Your order number is 110197.

Could you warn your merchant that you didn't receive your receipt via email?
Email to sales@partydomain.co.uk

Thanks!

Re: Urgent Help

PostPosted: Wed Nov 20, 2002 6:07 pm
by loren_d_c
This is generally a problem with the UNIX sendmail program on your server. Have
your hosting provider check to make sure that the sendmail path listed in the
sendmail_loc: token in your store's [storeid].aa file is still valid, and that
permissions and configuration for the sendmail program are correct.

-Loren


Paul Perris wrote:

Our customers are getting the following error message:

Also order are dupliacted one customers order has come in 10 times!!!

Any ideas - please

Error

----------------------------------------------------------------------------
----

(#11300095) (#11300091)

There was an error sending your email receipt.

Solution:
Your email address paul@partydomain.co.uk does not exist.

However, your order has been processed correctly.
Your order number is 110197.

Could you warn your merchant that you didn't receive your receipt via email?
Email to sales@partydomain.co.uk

Thanks!