ShopSite Forums

I have to install a new auth file because we changed domain name,
what is the best way to proceed ? is it possible to not loose the store
settings?

Very possible, the auth file has practically nothing to do with the other
store settings. Just replace the auth file in your store's ShopSite Data
Directory (if you don't know where this is, look at the bottom of the
Preferences -> Hosting Service screen and you will see the path listed
there), making sure that it is named the same as your current
[storeid].auth.

Another note, when you FTP the auth file to the server, do it in ASCII
(text) mode.

-Loren


Spaghetti wrote:

I have to install a new auth file because we changed domain name,
what is the best way to proceed ? is it possible to not loose the store
settings?

I have replaced the auth file, but the publish doesn't finish: there is
something wrong.

what can I do?

Very possible, the auth file has practically nothing to do with the other
store settings. Just replace the auth file in your store's ShopSite Data
Directory (if you don't know where this is, look at the bottom of the
Preferences -> Hosting Service screen and you will see the path listed
there), making sure that it is named the same as your current
[storeid].auth.

Another note, when you FTP the auth file to the server, do it in ASCII
(text) mode.

-Loren


Spaghetti wrote:

I have to install a new auth file because we changed domain name,
what is the best way to proceed ? is it possible to not loose the store
settings?

If the Publish doesn't finish then that is an entirely separate problem,
it has
nothing to do with the auth file. If there was a problem with the auth
file
none of the ShopSite cgi's would work at all.

If the publish always stops at the same place, try looking at the product
or
page it stops on to see what is wrong with it. If the Product or page is
using
any custom templates, the custom templates may be incorrect, you can try
the
default ShopSite templates to see if these work. Also, try the Regenerate
button in Utilities -> Publish rather than the Publish tab. If the publish
is
stopping during the indexing portion, then try turning off the 'Index for
search during update' checkbox before hitting the Regenerate button.

-Loren



Spaghetti wrote:

I have replaced the auth file, but the publish doesn't finish: there is
something wrong.

what can I do?

Very possible, the auth file has practically nothing to do with the
other
store settings. Just replace the auth file in your store's ShopSite
Data
Directory (if you don't know where this is, look at the bottom of the
Preferences -> Hosting Service screen and you will see the path listed
there), making sure that it is named the same as your current
[storeid].auth.

Another note, when you FTP the auth file to the server, do it in ASCII
(text) mode.

-Loren


Spaghetti wrote:

I have to install a new auth file because we changed domain name,
what is the best way to proceed ? is it possible to not loose the
store
settings?